MainResponsibilities:

• Manage, maintain and troubleshoot workstations,laptops and servers.
• Deploy and install software like MS Office Suite,Adobe Photoshop, Maya, etc.
• Provision for new hire including user account,workstation, monitors, IP Phone to get them up running quickly
• Supply day to day IT desktop support withticketing system like Jira
• Work with external vendors (HP, EMC etc.) tosupport the hardware and software in the studio. Including sending failedhardware for RMA
• Manage, maintain hardware and software setup inthe meeting rooms and in-house theaters.

Requirementsfor the role:

• Basic understanding forMulti-Media related technologies is required
• 1~2 years of relevant workingexperience is preferred.
• Knowledge in following areas isrequired:

ü hardware troubleshooting (HDD, RAM and Burn-in testing workstations)

ü managing a Windows infrastructure (Windows AD, Windows Server)

ü managing and supporting windows workstations and users

ü managing and configuring Networking services (DNS, DHCP NTP, etc.)

ü managing software on users’ workstations (SCCM, PDQ Deploy)

ü managing a basic setup for general purpose meeting room.

ü managing networked printers and scanners

• Proactive, love troubleshootingand happy to help less technical users
• Working proficiency in bothMandarin and English

上班地址：龙华中路绿地中心B座