Position Description: Your role as Warranty & Registrations Specialist will be to: \- register warranty upgrades on customer demand - these are sent via the web form into Microsoft Dynamics; amend the base warranties, warranty transfers, etc. \- solve customer's problems with high quality and with sense of urgency, process bulk files for warranty registration in a timely manner \- report to EMEA Warranty ＆ Registrations Manager #### Position Requirements: • Written and verbal English communication skills, other European language is an advantage • Customer Satisfaction and Customer Escalation Management • Ability to work with various software packages (e.g. MS Office) - excel advanced • Outlook, SAP skills are an advantage • Excellent analytical and problem-solving skills • Proactive & dedicated team player, ability to work in a small team and a wider global team to meet customer´s requirements, show enthusiasm to change and adapt accordingly • Previous experience in a Customer facing environment would be advantageous Base gross monthly salary from minimum 1,150 EUR and above, depending on experience + variable part 12% of your annual earnings What Lenovo can offer you: • 3 sick days per year • Additional vacation days • 100% sick leave compensation up to 2 months per year • A broad selection of soft / hard skills trainings and individual mentoring • Employer contribution to the Third Pillar Pension System Lenovo is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class. About Lenovo Lenovo (HKSE: 992) (ADR: LNVGY) is a $50 billion Fortune Global 500 company, with 63,000 employees and operating in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. To find out more, visit https://www.lenovo.com We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.