Company

Our company client is a leading consulting and training organization specialized in the luxury industry.

Each entities of our company client supports luxury brands locally by providing consulting and training services through wide range of customized solutions provided by field experts from business strategy development, executive search, quality of service assessment to customized training strategy, its core business.

The development of a worldwide and divers partner network allows our company client to develop innovative solutions and offer a deep expertise in different markets of the luxury industry, retail, beauty & cosmetic, lifestyle, hospitality and car.

French DNA is combined with Asian culture bringing together specific and distinctive “savoir faire”, techniques and expertise in each market and customized to each brand.

In addition to developing continuously close relationships with international experts in distinctive specializations, our company client has fostered a strategic partnership with INSEEC Group, an international French based educational group and “Luxury Attitude”, a consulting company specialized in helping luxury hospitality and retail industries to make their client promise come true.

Our company client has several offices across Asia: Shanghai, Beijing, Seoul and Hong-Kong

The position is open in Shanghai office.

Responsibility

This position will focus on developing and conduct training for brands, foster the client relationships,

innovate with new programs according to clients’ needs and trends. The clients’ satisfaction and

smooth completion of projects are the main key of success.

Develop, customize and update training contents

• Develop new training program in accordance with market trends on yearly plan base.
• Develop new training program based on identified client needs.
• Customize or tailor-made existing module to fit identified client needs.
• Create supplementary training material and tools.
• Customize training material from Pedagogy.

Conduct training

• Deliver training programs.
• Facilitate various training activities (in-class training and off-site program).
• Conduct field coaching and visits.
• Present and animate workshop.

Prepare and close training

• Research and study specific subject upon developing and customizing training contents.
• Design and develop training deck and hand-out (Powerpoint).
• Print and bind training material.
• Make all necessary training aid and related material.
• Conduct and collect training survey.
  

Operate training room

• Set up training venue
• Clean up training venue

Stay relevant both for market and contents

• Keep informed of the business intelligence by trend watching on retail market.
• Attend conferences and meetings, workshops to keep up-to-date market trend and competitors’ programs.

Manage training completion

• In charge of training calendar
• Prepare a retro planning and tracking list for each project
• Manage consultant trainers if needed
• Manage and self-monitor the time of invested per project

Consult with a client

• Meet with a client to better response about identified client’s needs and to propose customized training programs in detail in close partnership with Business Development Manager
• Conduct debriefing session with clients for improvements, cross-selling and up-selling

Communicate with team

• Communicate and report to General Manager/President
• Work very closely with BD team to define, design and deploy the training for the clients
• Initiate collaboration with Training team, consultants and Pedagogical team

Administrative job and other required duties assigned by the President

Requirement

• Solid experience of creating training content and conducting training
• Luxury retail experience (fashion, beauty, watch & jewelry)
• Solid understanding both on luxury market and educational methodologies
• Excellent communication and presentation skills
• High literacy on Microsoft Office suite - PowerPoint, Excel, Word, etc
• Strong team spirit
• Professional appearance and grooming
• Enthusiastic, positive attitude, self-motivated and pro-active
• Performance driven and accountable
• Passion in the related field and an eye for detail
• Analytical skills
• Customer-service-focused and committed to achieving highest level of customer satisfaction
• Possess creativity, innovative spirit and takes initiatives.
• Native mandarin speaker

Additional Information

• Base salary and variable bonus. Achievable opportunities are endless and you will be given all the tools and support you need to be successful. The rest is up to you
• You will have the opportunity to get in front of the biggest luxury brands in the world, develop your relationships and expertise.
• The Group is composed of professionals with a strong expertise in the luxury industry that you can learn from
• Opportunity of training or business trip in some of our business office in Asia (Beijing, Seoul, HK).
• Collaborate and communicate with an international team
• Modern & premium office environment

Please send your resume to:sh-recruitment@ccifc.org

上班地址：黄浦区