问候、接待客人并协助做好入住登记

确保服务符合品牌标准的基本要求，适时提供更多可供选择的品牌服务

确定客人抵达和离店的详情，并安排车辆接送、行李搬运及其他服务要求

熟练的电脑操作技巧,熟悉Opera/Fidelio系统

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

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上班地址：上海市浦东新区世纪大道100号