Responsibilities

• To maintain the office automation services of the Commission including remote access, web conference, internet access, email services, file & printing services, active directory, etc.;
• To conduct daily system administration functions such as server installation, backup, log checking, etc.;
• To perform fault diagnosis and collaborate with contractors to perform troubleshooting of system and network issues;
• To provide end-user support services;
• To participate in IT infrastructure and information system development and enhancement projects;
• To evaluate IT products and software for service enhancement; and
• To perform any other duties as assigned by supervisors.

Requirements

• A high diploma/ degree in information technology, information system, computer science or related disciplines;
• At least 2 years of relevant working experience in providing end-user support services, managing active directory, email system, SQL database, firewall, network infrastructure, preferably in sizable companies or public organisations;
• Solid technical knowledge and skills in some of the following tools or technologies: Windows 10, Windows 2012 server and above, Microsoft SQL Server 2008 and above, SharePoint 2016 or above, VMware 6.5 or above, SAN Storage Management, MS Exchange 2016, Microsoft Remote Desktop Server, Palo Alto /Fortigate Firewall, Pulse Secure SSLVPN, Aruba Wireless Network, VMware Workspace ONE;
• Experience in project management, critical system support and knowledge in IT security will be an advantage;
• Able to communicate effectively with all levels in English and Chinese; and
• Good interpersonal skills, hardworking, a good team player and able to work independently and under pressure.

Terms of Appointment and Remuneration Package

Terms of Appointment:    Appointment will be offered on 1 year fixed-term contract, renewable depending on performance and operational needs.

Basic Salary:                   The basic salary offered will commensurate with the candidate’s qualifications and experience.

Contract-end Gratuity:    10% of the basic salary (including 5% employer’s contribution of MPF)

Application:

Interested applicants should submit their applications at the Commission's Job Application System at https://www.compcomm.hk/en/about/career/current_vacancies.html.

The closing date for application is 9 September 2020.

Where a large number of candidates meet the specified entry requirements, the recruiting section may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend the written test and/or interview.   Candidates who are selected for interview will normally receive an invitation in about six to eight weeks from the closing date.

All applications will be handled in strict confidence. Personal data collected from applicants will only be used for recruitment related purposes and will not be transferred to any third party. Personal data of unsuccessful applicants will be destroyed within 12 months of the recruitment process being completed by the appointment of a candidate for the relevant position.

Pursuant to the Personal Data (Privacy) Ordinance, a person who provides personal data to the Commission has the right to request access to and correction of their personal data held by the Commission. Requests for access to or correction of personal data should be made in accordance with the Commission’s Privacy Policy available on the Commission’s website at www.compcomm.hk. The Commission is an equal opportunities employer.