技术服务内容工程师Technical Content Author
思康信息顾问有限公司ShanghaiUpdate time: August 22,2019
Job Description

Semcon China is now looking for talented people to support us and our global customers with creating product information from the industries (Machinery/Manufacturing/Tools) in the following areas: 思康中国现诚聘机械/制造/工具售后技术服务内容领域的精英:


Operating manual 操作手册

Service and Repair information 售后维修手册

S-BOM & Parts catalog 服务备件开发和备件目录

Service schematics线路图(液压图)

Diagnostic Information 诊断步骤

Labor time 工时信息

If you have experience within the Machinery/Manufacturing/Tools industry and are interested in learning to create the information needed to support the product in service, then we invite you to apply for the position of: 如果您有机械/制造/工具行业的工作经验并对开发技术文档或手册有兴趣,我们诚邀您的加入:


Information Editor/Author 技术服务内容工程师


Task(s): 工作职责


  • Work proactively with OEM engineering (R&D) department/Aftersales service department to collect the technical design inputs to start the content authoring.
  • 与客户主机厂工程设计部门(R&D)部门及售后服务部门合作,收集产品技术设计输入以启动内容开发
  • Writing/maintaining the technical instructions (Operating manual/Quick guides/Service & Maintenance manual/Parts catalog Manual) and illustrations, Proof reading the technical publications.
  • 、维护技术内容(操作手册/快速指南/维修保养手册/备件目录)和插图,审核校对技术出版物。
  • Keep close communication with the client to review the developed content to make sure the content is accurate and delivered as scheduled.
  • 户保持密切沟通审查开发的内容,以确保内容准确并按计划交付。
  • Drive the process of content development from authoring, engineering review, editing updates to release.

推动内容开发过程,从创作,工程审查,编辑更新到发布。

Requirement(s): 职位要求

  • College degree or above. Mechanical design/Manufacturing/Electric are preferred.
  • 及以上学历,机械设计与制造,电气,液压等专业。
  • 3+ years’ experience within the service industry (or working as Service engineer or technician). Technical manuals and catalog development experience is preferred.
  • /span>年以上售后服务行业(或服务工程师或维修技师)的经验。技术维修手册/使用手册/零件目录开发经验者优先。
  • Familiar with some of the XML editors/illustration tools/CMS and Authoring software. Expert in developing structured and reusable content using XML/DITA/S1000D is preferred.

熟悉一些结构化XML编辑工具/图片绘制工具,内容管理系统和内容开发软件。能够使用XML/DITA/S1000D开发结构化和可重用内容将优先考虑。

  • High-level English language skills (CET-4 and above) and 1 year+ working experience using English as the working language.

英语语言技能(CET-4及以上)和1年以上使用英语作为工作语言的工作经验。

  • Proactive communication both within the project team internally and with the client externally.

在项目团队内部和外部与客户进行主动沟通。

  • Process and quality oriented in the daily work.

注重日常工作中的流程和质量。


Our offer: 我们提供:

  • Opportunity to work for an international company国际化工作环境
  • Extensive training 岗位培训
  • Competitive remuneration 有竞争力的薪酬福利

  • Industry-leading content development processes and digital delivery行业领先的内容开发流程和数字化交付


职能类别: 项目管理

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