Technical Consultant
罗克韦尔自动化有限公司ShanghaiUpdate time: August 26,2019
Job Description

Job Purpose

Provide technical, application expertise to support FBL and sales to drive business growth of the assigned IA BU.

KPI (Key Performance Indicator)

  • GRC sales target for defined business unit
  • Internal & external feedback on Technical Expertise
  • Solutions innovation
  • Time in Front of Customer (Utilization)

Key Responsibilities

DO

  • Work proactively with the customer to make product and architectural recommendations- examples would include technical suitability, cost/ performance evaluation, proof of concept, configuration testing, and customer application assistance.
  • Provide pre and post-sales technical support of IA BU product application.
  • Propose technical solutions and provide product application demonstrations.
  • Undertake ‘proof of concept’ work, where required.
  • Gather information concerning the capabilities/ application of company products.
  • Provide customer conversion assistance.
  • Support commercial events by delivering technical presentations/seminars/demos.
  • Deliver technical sales competency training.


OVERSEE

N/A


KEY COMPETENCY REQUIREMENTS



Organizational Competencies

l Contributes Professional & Technical Expertise

l Collaborates & Teams Effectively

l Communicates Effectively

l Adds Value for Customers & Partners

l Attains Results

l Drives Productivity



Job related competencies

w High level of expertise and knowledge in Integrated Architecture, Motion Control, Safety, Networks.

w Intermediate level of expertise in software development, database application, MES / Information Systems, and a basic understanding of all our products (include Drive Product).

w Intermediate Training Skills, with a basic level expertise in Market Research & Analysis, Project / Implementation Management, Project Sales Strategizing, Customer Relationship Management, Prospecting & New Customer Development and Account Sales Maximizing (Expanding business in existing accounts)


EDUCATIONAL QUALIFICATIONS / WORK EXPERIENCE




w Bachelor’s Degree in engineering/Automation

w At least 5 year’s technical/engineering experience in Logix, FactoryTalk and Stratix application

w Good English for communication. (Oral, reading, writing).




KEY INTERNAL STAKEHOLDERS



Account Manager, Field business leader, Solutions Architect, Product Manager, Other Technical Consultant, Program Manager, Industry Manager.


职能类别: 售前/售后技术支持经理 售前/售后技术支持主管

关键字: PLC 交换机网络 Logix FactoryTalk

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联系方式

上班地址:上海市漕河泾开发区虹梅路1801号B区宏业大厦1楼

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