TECHNICAL SUPPORT OFFICER (Infrastructure)
HONG KONG SPORTS INSTITUTE LIMITEDFotanUpdate time: November 29,2019
Job Description

THE JOB

Reporting to the Assistant Information Technology Manager (Infrastructure), the Technical Support Officer will be responsible for the following duties:

  • Support , monitor and maintain IT infrastructure and network;
  • Support and manage IT systems, e.g. Windows Server, E-mail System, Database System, Patch Management System, Active Directory, VM System and SAN;
  • Perform the day-to-day operation of IT systems such as data backup, system monitoring and network administration;
  • Conduct infrastructure capacity and performance analysis and reviews;
  • Review, implement and deploy system upgrades, maintenance fixes, and vendor-supplied patches;
  • Responsible for system troubleshooting and performance turning;
  • Provide IT technical support and consultation services;
  • Provide comprehensive support and maintenance to various desktop PC and mobile devices;
  • Setup and perform system testing and evaluation on various peripherals and system software;
  • Providing IT training to users and maintaining proper system documentation; and
  • To perform any other appropriate duties as assigned by senior staff

 

THE REQUIREMENTS

  • A recognised post-secondary diploma or a university degree in computer studies;
  • A minimum of 4 years’ relevant working experience;
  • Technical knowledge in network, security, server, and databases system;
  • Hands-on experience in infrastructure design, Windows Server, Active Directory, VM, E-mail System, Database System, SAN, network system, Wi-Fi system;
  • Solid experience in IT systems implementation, server and network administration, and incident management;
  • Can work independently, innovative, self-motivated and strong problem solving skills; and
  • Good command of spoken and written English and Chinese. Ability to speak Putonghua is a definite advantage.

APPLICATIONS

Please send your resume and a completed application form with indication of your current and expected salary to The Human Resources Manager, Hong Kong Sports Institute Ltd, 25 Yuen Wo Road, Sha Tin, New Territories or email:  on or before 29 October 2019Application forms can be downloaded from https://www.hksi.org.hk/opportunities/job-openings/. Please quote reference no. C-20191016-TSO in the application.

Appointment will be on a fixed term contract. General information is available at the website .http://www.hksi.org.hk

Applicants who are not invited for interview within six months may consider their applications unsuccessful.

All applications will be treated in the strictest confidence. Data collected will be used for recruitment and other employment-related purposes only.

 

THE HKSI IS AN EQUAL OPPORTUNITIES EMPLOYER

 

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