Systems Analyst (Voluntary Health Insurance Scheme)
Food and Health BureauHong kongUpdate time: July 4,2020
Job Description

HK$58,635 per month

Entry Requirements
Candidates should possess –
(a) a Bachelor’s degree in information technology or computer science from a university in Hong Kong, or equivalent;
(b)Level 3 or above in Chinese Language and English Language in the Hong Kong Certificate of Education Examination (HKCEE) or the Hong Kong Diploma of Secondary Education Examination (HKDSEE), or equivalent (Note); and
(c)at least five years’ post-qualification work experience in information technology including system analysis and design of websites and web applications.
(Note)
Grade C in English Language (Syllabus B) and Chinese Language in HKCEE before 2007 are accepted administratively as comparable to Level 3 in English Language and Chinese Language in the 2007 HKCEE and henceforth. (Candidates who do not possess Level 3 but obtained Level 2 in Chinese Language (or equivalent) may also apply.)
Preferred attributes –
(a)knowledge and experience in Chatbot development using Dialogflow or equivalent;
(b)good command of English and Chinese; and
(c)good analytical and inter-personal skills, and ability to work in a fast-paced environment.

Duties
(a)Conduct research related to information technology and preliminary technical study;
(b)Gather system requirements on new IT initiatives;
(c)Prepare tender document and acquire implementation services for outsourcing of new IT initiatives;
(d)Liaise with contractor for the system implementation of the new IT initiatives;
(e)Provide maintenance support to the VHIS website;
(f)Provide nursing and maintenance support to the Chatbot service;
(g)Gather system requirements for enhancement measures on the VHIS website;
(h)Liaise with contractor to maintain and implement enhancement of the VHIS website;
(i)Provide support on IT-related operations, administration and information security; and
(j)Carry out other duties as assigned by the supervisors.

Background
Voluntary Health Insurance Scheme (VHIS) is a policy initiative implemented by the Food and Health Bureau (FHB) in respect of individual indemnity hospital insurance products. The scheme is based on voluntary participation by insurers and consumers. Under the scheme, the participating insurers offer individual hospital insurance plans that are certified by FHB to be compliant with the scheme requirements. It is voluntary for consumers to purchase the plans.
The VHIS Office is a regular office set up under the FHB to implement the VHIS. Its duties include registration of the participating insurers, vetting of individual indemnity hospital insurance plans for certification of compliance status, enforcement of scheme rules, undertaking of publicity and consumer education programs, monitoring of scheme performance, information dissemination and compilation of statistics, as well as handling of enquiries and complaints, etc.
Terms of Appointment
The successful candidate(s) will be appointed on non-civil service contract terms for one year in the VHIS Office under the Food and Health Bureau.
Fringe Benefits
(a)An end-of-contract gratuity may be granted upon satisfactory completion of the contract. Such gratuity, if granted, plus any contribution made by the Government to a Mandatory Provident Fund (MPF) scheme in respect of the appointee as required by the MPF Schemes Ordinance, will be equal to 10% of the total basic salary drawn during the contract period.
(b)Rest days, statutory holidays, annual leave, maternity leave, paternity leave, sickness allowance, where appropriate, will be granted on terms not less favourable than the provisions of the Employment Ordinance.
General Notes
(a)Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise.
(b)As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.
(c)Non-civil service vacancies are not posts on the civil service establishment. Candidates appointed are not on civil service terms of appointment and conditions of service. Candidates appointed are not civil servants and will not be eligible for posting, promotion or transfer to any posts in the Civil Service.
(d)The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.
(e)Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend recruitment examination and/or interview.
(f)It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the selection interview/written examination without being subject to any further shortlisting criteria. Applicants who have declared disabilities found suitable for appointment may be given an appropriate degree of preference over other applicants whose suitability for appointment is considered comparable to that of the former. The Government policy and other related measures on employment of persons with disabilities are set out in the booklet “Employ People Based on Their Abilities – Application for Government Jobs by Persons with Disabilities” which is available for reference on the Civil Service Bureau’s website at https://www.csb.gov.hk under “Administration of the Civil Service – Appointments”.
(g)The personal data provided by job applicants will be used by Food and Health Bureau for recruitment and employment-related purposes. It may be provided to government departments and other organisations or agencies authorised to process the information for purposes relating to recruitment by and employment with the Government e.g. qualifications assessment, medical examination, employer reference and integrity checking, etc. as may be necessary. For correction of or access to personal data, please write to the Data Protection Officer of Food and Health Bureau by fax at 2541 3352, by email to (enquiry@fhb.gov.hk), or by post to 18/F, East Wing, Central Government Offices, 2 Tim Mei Avenue, Tamar, Hong Kong. Please visit Food and Health Bureau’s website (https://www.fhb.gov.hk) for its personal data privacy protection policy.
(h)Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. They should submit copies of their official transcripts and certificates by mail to the below enquiry address

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