Systems Analyst 3-Support
OracleAr-argentinaUpdate time: December 10,2019
Job Description
Responsible for 24x7 database administration tasks includes Database Build, Maintenance,
Experience in Setting up/Configure Oracle databases on Unix/Windows.
Schema Changes, Patch Management and Backup.
Maintain the high availability of database using Oracle Data Guard
Experience in setting up ASM & Migrating to ASM.
Experience in installation and administration of RAC
Expertise on RMAN Backup and Recovery
Experience in Database Cloning or Refresh using Data pump or RMAN
Experience in Monitoring, Administrating and Analyzing Exadata and Golden gate setups.
Good Architectural knowledge on Oracle 11g & 12c.
Experience in setup and administration of Oracle Golden Gate.
Experience in Patch Management (PSU / CPU / One off)
Experience in Database Migrations/Upgradations.
Working knowledge on tools such as OEM, SQLPlus, SQLDeveloper.
Good Knowledge on Shell Scripting
Process knowledge on Incident Management & Change management
Good Trouble shooting & Performance Tuning skills
Good verbal and written communication skills
Be flexible and willing to work in shifts.
!|!As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As a Senior Systems Engineer, you will interface with the customer*s IT staff on a regular basis. Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.
Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle*s core products, applications, and tools is important.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
!|!
Experience in Setting up/Configure Oracle databases on Unix/Windows.
Schema Changes, Patch Management and Backup.
Maintain the high availability of database using Oracle Data Guard
Experience in setting up ASM & Migrating to ASM.
Experience in installation and administration of RAC
Expertise on RMAN Backup and Recovery
Experience in Database Cloning or Refresh using Data pump or RMAN
Experience in Monitoring, Administrating and Analyzing Exadata and Golden gate setups.
Good Architectural knowledge on Oracle 11g & 12c.
Experience in setup and administration of Oracle Golden Gate.
Experience in Patch Management (PSU / CPU / One off)
Experience in Database Migrations/Upgradations.
Working knowledge on tools such as OEM, SQLPlus, SQLDeveloper.
Good Knowledge on Shell Scripting
Process knowledge on Incident Management & Change management
Good Trouble shooting & Performance Tuning skills
Good verbal and written communication skills
Be flexible and willing to work in shifts.
!|!As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As a Senior Systems Engineer, you will interface with the customer*s IT staff on a regular basis. Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.
Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle*s core products, applications, and tools is important.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
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