Responsibilities:

• Handle customer calls
• Investigating, troubleshooting, isolating and documenting problems
• Liaise with customers to diagnose and report on problem situations
• Initiate the appropriate corrective actions using established procedure as emergency needs arise
• Perform other related duties as assigned

Requirement:

• At least 1 year IT Helpdesk/Support experience. Experience on cloud service/product will be an advantage.
• Excellent interpersonal and presentation skills, and have a mature responsible and self-motivating attitude
• Good customer services and able to work under pressure
• Work independently , self initiative

If interested in the above post, please send full resume with academic background, work history, current and expected salary by clicking 立即申請

For more job opportunity, please visit our website: www.clts.com

The personal information collected is strictly for recruitment purpose only.