Eaton’s North American Sales Division is currently seeking a Senior Service Sales Engineer to join our team. This position is based at our Louisville/Knoxville, TN location. Relocation assistance will be offered. Position Overview: The primary function of the Senior Sales Engineer is to sell Eaton’s Electrical Services offering to industrial, utility, commercial, data center, and institutional customers in targeted market areas. In doing so, the Senior Sales Engineer will manage the customer relationship, providing sales support and technical expertise to distributors, end users, contractors, and specifiers. The Senior Sales Engineer will also build relationships with Eaton’s internal operations and product lines to support customers and grow sales. Eaton’s Electrical Engineering Services and Systems (EESS) Division provides a full suite of capabilities for customers requiring service, upgrades, maintenance and analysis on their power distribution infrastructure. Our division organization, with technical and professional experts on utility, industrial, commercial and data center power systems, provides a vast resource from which to draw on in staffing any given project. Decades of experience as an electrical equipment manufacturer and engineering service provider in the aforementioned market segments uniquely qualifies EESS to handle all facets of electrical service needs for our customers. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. In this function you will: Consult with customers in different market verticals and provide solutions to problems and pain points Maintain regional responsibility for all Services orders activity in Eaton’s market segments Train and empower channel partners and manufacturing agents to sell Services to end customers and contractors Be a subject matter expert on the Services offering for the rest of Eaton’s Electrical sales organization to support and coach the organization in your region on selling Services Act as the voice of the customer to Eaton’s Services operations and marketing teams, ensuring high customer service and satisfaction Collect, analyze, and utilize market intelligence regarding competitive products, customer needs, preferences, and buying habits Prepare and present quotations to customers Develop market-based growth strategies to ensure sustained success of Eaton’s Services product lines When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Required (Basic) Qualifications: Bachelor’s degree from an accredited institution Minimum five (5) years of experience in the electrical industry Possess and maintain a valid and unrestricted driver’s license Must be able to work in the United States without corporate sponsorship now and within the future Preferred Qualifications: Bachelor’s degree in Engineering from an accredited institution Previous electrical sales experience Position Criteria: Knowledge of key customers and ability to grow relationships at those customers in multiple levels of the organization Ability to assess customer needs, provide clear, competitive quotations, and overcome customer objections to win and grow the business Demonstrates understanding of market trends, industry issues and knowledge of competitors Ability to leverage support personnel to meet customer needs and work cross functionally in the organization to serve customers Knowledge of Eaton Electrical product and service capabilities and ability to solution sell to meet customer needs Effective implementation of Eaton’s internal sales process Effective interpersonal and teamwork skills Time management, presentation, and planning skills Ability to travel up to 25% We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Sales Region: North America – US/Puerto Rico Organization: NAS North American Sales Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: Relocation from within hiring country only Travel: Yes, 25 % of the Time