The Sr. Manager ensures regulatory compliance for area of responsibility, and that all work is completed per cGMP, OSHA and all Amgen policies and regulations. Integral to this role will be the responsibility to build and manage good relationships by reinforcing processes and relationships with Logistic Service Provider(s), Amgen sites and the LDC. 

Responsibilities: 

• Ensure current Good Manufacturing Practices (cGMP) and Safety compliance. 

• Utilizes project management skills to support LSP integration and continuous operations. 

• Understand and execute Operations Excellence activities to improve business processes.  

• Collaborate with the LSP to ensure adherence to service levels, identifying performance improvement opportunities in alignment with the Operations READ framework (reliability, efficiency, agility, differentiation) 

• Identify and oversee implementation of new or improved compliance and business systems and tools.  

• Responsible for business continuity for services and areas of responsibility.  

• Partner with key internal customer groups and/or outside vendors to ensure successful operations. 

• Conduct quarterly Amgen business reviews and address service failures with the LSP. 

• Ensure that metric targets are achieved and establish standardized mechanisms to measure progress against targets. 

• Lead/participate in business decision impacting US Market and/or LDC operations. 

• Understand and incorporate risk management strategy into overall supply chain strategy for delivery of product. 

• Ensure compliance with required training for staff supporting Amgen business. 

• Leads overview of LSP business with input from US Market and/or Louisville Distribution Center team. 

• Manage quality records related to LSP Operations (i.e., inventory, compliance, distribution). 

• Prepare for and support regulatory inspections and audits. 

• Revise, update, review and approve procedures.

• Manage the development and revision of SOPs.

• Interact with the FDA and other governmental inspection agencies 

• Provide leadership, guidance, mentorship, and training to staff and partner groups. 

Win 

What we expect of you 

• Doctorate degree and 2 years of Supply Chain, Warehousing or Distribution experience OR 
• Master’s degree and 6 years of Supply Chain, Warehousing or Distribution experience  OR 
• Bachelor’s degree and 8 years of Supply Chain, Warehousing or Distribution experience  OR 
• Associate’s degree and 10 years of Supply Chain, Warehousing or Distribution experience OR 
• High school diploma / GED and 12 years of Supply Chain, Warehousing or Distribution experience AND 2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources  

We are all different, yet we all use our unique contributions to serve patients. The dynamic Supply Chain professional we seek has the following qualifications:  

• Experience managing and/or operating 3rd party logistics service providers 

• Ability to liaise/communicate effectively and easily with cross-functional teams and different cultures (excellent written and verbal communication skills) 

• Experience with information systems: ERP-SAP (Order to Cash) 

• Demonstrated success in Operational Excellence and major change management initiatives 

• Self-leadership and motivation 

• Strategic mindset 

• Serves as a role model for Amgen Values 

• Understanding of industry requirements (GMP, GDP, Import/Export) 

Thrive 

What you can expect of us 

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.  

• Vast opportunities to learn and move up and across our global organization 
• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act 
• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits