Responsibilities:

• Responsible and familiar with front desk duties including check in/out, reservations, registration, cashier, handling customer enquiries and complaints and records keeping.
• To follow up with the job assignment and ensure hotel revenue is properly recorded.
• To provide one-stop comprehensive and high quality guest services for customer.

Requirements:

• Diploma / Certificate holder or equivalent in Hospitality Management
• Customer-oriented with strong communication skills
• Proficient in spoken English, Cantonese and Putonghua.
• Enthusiastic, positive, people-oriented and pleasant personality
• Candidate with more experience will be considered as Senior Guest Service Officer
• Fresh graduate will also be considered