Responsibility Level:

Responsible for the service design, build and documentation all key elements of Johnson Controls Active Directory and Identity Management infrastructure. Ongoing operations are then transitioned from the Engineering team to the Service Operations teams who perform Level 1 and Level 2 support. Senior Identity Management Engineer is responsible for the efficient and effective transition from the Build cycle to the Operations cycle which includes documentation, education and ongoing Level 3 support.

Primary technologies include but are not limited:

Active Directory (AD), Active Directory Lightweight Directory Services (AD LDS), Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), Active Directory Certificate Services (AD CS), Active Directory Group Policy Objects (GPO), Network Policy Server (NPS)

Primary Duties:

1. Acts as a senior level mentor to application development and support personnel for any/all issues regarding the design or use of Identity Management systems. This includes Enterprise Operational staff and Business Unit personnel.

2. Stays current on all enterprise and regional application development and implementation projects to maintain global standards and provide global continuity among regional development and support personnel.

3. Stays abreast of current and evolving technologies in the Identity Management area.

4. Manage and facilitate the design and implementation of Identity Management systems in support of Enterprise and Business Unit applications.

5. Follow the Engineering process, which includes Service Design, Build and Transition of all new initiatives, with phase gates reviews presented to all stakeholders during the process.

6. Maintains an understanding of all current and emerging identity management technologies, open system standards, management technologies as they relate to the support of Johnson Controls collaboration infrastructure.

7. Provide leadership and act as a senior level mentor and provide support to technical personnel for any/all issues regarding service design, implementation, education and support of Identity Management infrastructure and availability.

8. Stays current on regional application and infrastructure projects to maintain effective availability and global consistency amongst regional infrastructure, integration and configuration.

9. Acts as liaison between Johnson Controls architecture team, service operations team and vendors to provide transparency on future projects, activities, business requirements and technical concerns of initiated projects.

10. Help define implementation roadmaps, support requirements and management infrastructure.

11. Ensures that third party solutions follow all Johnson Controls standards.

12. Provides senior management and general staff with accurate and complete status information.

13. Sponsors, orchestrates and implements technology pilots in order to evaluate emerging technologies and their applicability in support of Johnson Controls business requirements and strategic goals.

14. Acts as an internal consultant to BU’s and Infrastructure I/T.

15. Adheres to all current Change and Problem management policies and procedures.

Job Specifications:

1. Bachelor’s degree or related experience in Computer Science, Engineering or related discipline.

2. Strong experience with MS Visio, PowerPoint, MS Word and MS Excel.

3. Minimum 5 to 10 years of experience, designing, implementing and production support of large-scale, global LAN/WAN Active Directory environments supporting over 75,000 users and globally diversified application authentication requirements.

4. Professional certification in support of Microsoft, IBM, Siteminder and other technologies is desired.

5. Knowledge or familiarity with ITIL processes and methods. ITIL Foundations certification preferred.

6. Strong project management skills and global experience.

7. Strong technical and non-technical communication skills.

a. Active Directory

b. DNS, DHCP, NPS

上班地址：长宁区福泉北路518号-11

所属部门：建筑设施效益业务系统与服务
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