Sr Business Relationship Manager, Quality
AbbottLake forestUpdate time: December 3,2021
Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

Our location in Lake Forest, IL, currently has an opportunity for a Sr Business Relationship Manager, Quality This position is responsible for Business Relationship Management for Core Dx Quality.

WHAT YOU’LL DO

This role ensures the IT portfolio enhances the organizational strategy through successful, consistent, and predictable delivery of programs, projects, and applications for our Quality Organization. The BRM works directly with business clients to understand business processes and translate needs into IT opportunities. The BRM works in collaboration with the business in the development of information management strategies that align and integrate with the overall business strategy.

Core Job Responsibilities:

  • Strategic Thinking and Relationship Management
  • Understand people, process and technologies required for Design Controls, Post Market Surveillance, Management Controls, Process Controls, Product and Non-Product Lifecycle Management and Complaint Management processes.
  • Influences and partners with business to understand business strategy and maintains an active portfolio roadmap tied to an investment schedule.  Interacts on a regular basis with business leadership to ensure needs are understood and IT updates are communicated on a consistent basis.
  • Understands and contributes to the business strategy and translates business strategy in an aligned IT strategy and portfolio of programs, projects, and applications.
  • Manage initiatives that span virtual teams across the world and cross cultures. Resolve issues raised to the governance committees of projects and ensure projects stay in scope.
  • Proactively reviews business processes; elicits, analyzes, and documents business requirements; identifies alternative solutions, assesses feasibility, and makes recommendations typically seeking to exploit and leverage new or existing IT technology components.
  • Champions change and innovation.   Stimulates creativity and innovation in others.   Open to new ideas.    
  • Manages IT budgets, project capital/RCE expenditures and ROI.  Continually looks for opportunities for cost reductions and cost avoidance.
  • Responsible for all aspects of people leadership and capacity planning.
  • Manage issues, risks and decision making within effective timeframe and outcome.
  • Manage conflict, prioritize, and negotiate with Business and IT stakeholders.
  • Establishes and maintains productive relationships across all levels within the Abbott IT organization and external suppliers.
  • Constant awareness of corporate IT standards, technology trends, evolving regulatory requirements and their applicability to the business process and IT portfolio, and influences the IT stakeholders and partners in addressing these evolutions in the most efficient way.

EDUCATION AND EXPERIENCE YOU’LL BRING

Required

  • Bachelor’s Degree in Computer Science, Business Administration, or another discipline relevant to the Healthcare industry.
  • 8-10 years of IT experience in large or midsized multinational Pharmaceutical, or Health Care organization.
  • Experience leading teams - both with direct and indirect responsibility.
  • Strong organizational skills and proven ability to multi-task across multiple programs successfully.
  • Experience in setting IT strategy and business IT alignment. 
  • Successfully managed project portfolio with projects ranging from $1M-$15MM.

Preferred

  • Strong communication skills both verbal and written.
  • Proven leadership skills, self-directed with strong work ethic.
  • Proven experience and understanding of the complete software life cycle including privacy and security aspects.
  • Experience with vendor management.
  • Ability to collaborate with business leads, understand business strategy/processes, look for innovative solutions to drive business enhancements both for internal business users and external customers. 
  • Work effectively with all levels of management up to and including Division Directors and VPs.
  • Quality systems expertise a plus

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:

  • Training and career development, with onboarding programs for new employees and tuition assistance
  • Financial security through competitive compensation, incentives and retirement plans
  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
  • Paid time off
  • 401(k) retirement savings with a generous company match
  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

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