• Competitive salary, and 13 months payment
• Meal and transportation allowance
• Social insurance, housing fund and additional commercial insurance
• Annual leave, paid sick leave and additional firm wide holiday
• Diversified staff activities
• Training and development opportunities
• 具有竞争力的薪资和年终13 薪
• 餐补及交通补贴
• 五险一金以及额外的商业保险
• 带薪年假、病假及额外的公司福利假
• 丰富的员工活动
• 培训和发展的机会
  

• Handle staff queries on HR policies, procedures and systems via hotline and email
• Analysis employee requirements/feedbacks and provide ideas to improve HR service delivery quality so as to raise employee satisfaction
• Provide backend system support including send reminders, system operation, prepare reports and other support.
• Other tasks assigned by HRSS leader
• 通过邮件和电话处理员工在HR政策和流程方面的询问；
• 分析员工需求和反馈数据，提出内部改进建议，不断推动HR业务交付水平的改善以提高员工满意度;
• 提供HR系统方面的支持，包括：发送提醒邮件，协助系统操作，准备数据报表等。
• HRSS负责人安排的其他工作

• Communicate and liaise with related functions to resolve problem and improve service, and ensure smooth working relationship & cooperation with all related parties
• Delivery defined services to the business groups as per the pre-defined service level
• Join the training and communication programs to understand the latest updates to the PwC operational strategy and procedure
• Identify and escalate operational issues
• Participate in continuous improvement initiatives to further improve operational efficiency
• 与相关部门保持及时沟通，维护良好合作关系，从而解决员工问题提升服务质量。
• 按照我们的服务协议向客户团队提供相应标准的服务。
• 参与相关培训掌握普华永道最新经营战略和机制。
• 发现和传达主要问题。
• 参与持续改进项目，提升公司运营效率。
  

• Bachelor degree, no major preference
• Effective written and verbal communication skills in Chinese and English
• Working knowledge of Microsoft Office Suite
• Experience in HR field is a plus but not must
• 大学本科学历, 无专业限制
• 具备有效的中文和英文的书面及口头表达能力
• 熟练掌握微软办公软件系统的使用
• 具备HR 相关经验优先
  

• Good customer service mindset
• Organized and attention to detail
• Good team player and willing to support across different teams
• 良好的客户服务意识
• 做事有条理，认真细致
• 具有很强的团队意识，能够有效进行跨部门合作
  

上班地址：成都市高新区天府软件园E1-1 13楼