Specialist Customer Service
奥钢联伯乐焊接产品贸易有限公司ShanghaiUpdate time: September 5,2019
Job Description
Reports to the hierarchical position, and based on the business strategies of the company.
- shall define orders, payment terms, modes of delivery and all that is necessary for effective and profitable sales (Description of individual tasks) (T) 应确定所有销售必要及有利的订单、付款条件、交付方式(个别任务个别对待)
- based on the general targets is responsible to assist achievement of fixed sales quota and optimizes his own work to achieve the highest turnover possible (R) 根据总目标负责协助实现固定销售配额,并优化自己的工作,以达到最高营业额
- plans his work by closely monitoring customer orders, allocates his time to most appropriate sales activities (entering into new transactions, management of existing ones, informational campaigns, etc.) (T) 通过紧密跟踪客户订单,***合理分配工作时间的方式(进行新的交易、管理现有的业务、信息活动等)来安排工作计划
- prepares reports regarding planning to hierarchical position of reference (T) 准备各层级的计划报告
- reviews work on the basis of the results obtained (T) 审查在基础工作上取得的成果
- works closely with all departments and service providers of the company, in order to give the necessary support to both his own and others' work and contributes valuable ideas, becoming particularly active to the success of the company (R) 与公司各部门及供应商紧密合作,不仅为自己也为其他人提供必要的支持和宝贵的意见,积极参与到为公司取得成功而进行的活动中
- as representative of the company he is required to establish customer relationships of the highest esteem, trust and friendliness. (T) 作为公司的代表,必须和客户建立起尊重,信任和友好的关系
- updates managers by consolidating, analyzing, and forwarding monthly action summaries (T) 更新月度总结并提交经理
- provides sales vs. projection results by preparing and forwarding sales tracking reports. (T) 更新、整理、分析月度总结并提交经理
- provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions (T) 通过明确客户要求,提供产品,促销和价格信息,选择合适的信息,传达信息,回复客户问题
job requirement
1.college degree or above 大专以上学历
2.excellent communication skills 良好的沟通能力
3.good MS office software skills熟练使用办公软件
4.fluent English skills 良好的英语能力
***
此职位工作地点在上海普陀区,***
职能类别:客服专员/助理客服专员/助理
关键字:客服专员客服助理销售助理客服销售行政物流进出口单证
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联系方式
上班地址:大渡河路168弄10号北岸长风M栋408室
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