Responsibilities:

• Be responsible for the WeChat Service content planning

• Define the campaign engagement mechanism, with the coordination with other stakeholders.

• Collaborate within Porsche China and external agencies regarding the development of service content to different customer target group

• Develop and optimize customer touch points along customer journey by fully leveraging different communication channels

• Develop actionable goals for customer experience optimization initiatives based on customer insights results.

• Manage the overall customer touch management mechanism (incl. planning, process, platform and so on)

• Coordinate with internal departments to achieve the business goals

  
  

  Requirements:

• Bachelor degree, major in Marketing or Business administration is preferred.

• At least 3 years related experience; experience in Automotive Industry, international experience is a plus.

• Proactive attitude highly self-motivated, stress resistant and diligent.

• Familiar with MS Office.

• Fluent in both oral and written English & Chinese.

上班地址：世纪大道826号13-17F