Provide prompt, efficient and courteous services to guests, members and visitors
向客人、会员和来访者提供及时、高效和礼貌的服务。
Maintain Health Club facilities according to set standards of order and cleanliness按照既定次序和清洁标准来维护健身俱乐部设施。
Report repairs and maintenance problems to supervisor向主管汇报维修和保养问题。
Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information熟悉酒店的设施、活动、设备、服务和其它相关情况,以便向客人提供准确信息。
Be knowledgeable about all hotel facilities in order to promote and sell them to guests熟知酒店所有设施,以便向客人进行推销。
Ensure guests amenities, towels, linen and other guests needs have ample supply确保充分供应客人的用品、毛巾、布草等。
Follow hotel procedures in relation to pool towel issue and retrieval遵守酒店关于泳池毛巾的发放和回收的工作程序。
Liaise with inter-facing departments such as Laundry, Housekeeping and Engineering to provide great service与关联部门,如洗衣房、客房部和工程部进行沟通,以向客人提供上乘服务。
Conduct activities and services for guest, members and registered children while giving proper instruction and safety reminders为客人、会员和已登记的儿童开展活动与服务,对其做相关说明并提醒其注意安全。
Abide by rules and regulations and policies and procedures of hotel遵守酒店的各项规章制度、政策和工作程序。
Conduct regular inspections of pool grounds to ensure cleanliness standards are maintained对游泳池进行定期视察,以确保其达到清洁标准。
Apply correct charges to guests and visitors where applicable for use of pool, spa and gym, and post to room bill in accordance with procedure就游泳池、Spa和体育馆的使用向客人和来访者正确收费,并按照工作程序将费用计入房间帐单。
Attend scheduled training参加排定的培训活动。
Participate actively in employee activities积极参加员工活动。
Adhere to specified hygiene and personal appearance standards遵守规定的卫生和个人仪容标准。
Participate in activities concerning protection of environment参加与环保相关的活动 。
Ensure only qualified persons such as in-house guests, members and guests who paid the entrance fee are allowed to use确保只允许符合资格的人员使用相关设施,如住店客人、会员和交付入场费的客人。
职能类别: 健身房服务 酒店前台
关键字: 五星级酒店 健身房 理疗中心 前台接待 SPA
联系方式
上班地址:浦东新区雪野路1188号
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