Position Description: In this role you will have the unique opportunity to join the fast growing team of SW Sales in Lenovo EMEA organization. Your role will be to maintain portfolio together with respective portfolio managers, monitor order flow, backlog, customer licensing process, registration and more. You will be supported by the EMEA SW sales and presales organization as well as the WW team. You will need to think globally and work together across departments and geographies encouraging teamwork. The ideal candidate will have business transformation, fulfillment process and communication skills. Process detail skills are an advantage. The ability to lead change and continuous improvement in the software fulfillment process is key to success. Responsibilities: • Troubleshoot and resolve issues with subscriptions in software management platforms • Monitor and maintain customer orders and licensing process • Collaborate with SW partners on end-to-end license deployment • Maintain alignment with subscription offerings to assist with sales team• Knowledge of PO/Invoice payment process • Maintain and monitor pipeline of sales projects • Maintain a database of customers and ensure their license renewals • Collaborate with IT, Product Managers, Sales Operations, and inside Sales to facilitate effective issue resolution • Reporting matrix for reconciliations, billing, sales and geographies You will be reporting to Senior Services and Marketing Manager in this role. #### Position Requirements: Preferred Qualifications: • Minimum of 3+ years in similar roles • Global experience: accustomed to working with WW regions to solve problems • Strong sense of urgency to meet critical project and customer deadlines • Exceptional organization skills: documentation and attention to detail • Strong analytical and problem solving skills with ability to analyze data from multiple sources to develop a recommendation action plan • Self-starter, able to work independently, as part of a collaborative team or as a team lead influencing peers and executive • Ability to quickly adjust to change or to new information • Microsoft Excel and PowerPoint skills Base gross monthly salary from 1500 EUR, depending on experience + variable part 12% of your annual earnings Lenovo is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class. About Lenovo Services We think and act differently! Lenovo Services adopted a new way towards a smart transformation to become a solution-based company. Services offer a comprehensive portfolio of services that support the full lifecycle of the Lenovo products. At every stage from planning, deployment, support to asset disposal we offer the expertise and services to more accurately budget for the customer`s IT expenses, deliver better SLA and generate greater end user satisfaction. Shape a new Services culture with us! About Lenovo Lenovo is a $46 billion global Fortune 500 company and leader in providing innovative consumer, commercial and enterprise technology. Our portfolio of high-quality, secure products and services covers PCs, workstations, servers, storage, smart TVs and a family of mobile products like smartphones, tablets and apps. Everyone here at Lenovo is an integral part of the company, working together, across continents, cultures and innovations, all comprised in a friendly, fast-paced, work environment that focuses on one common goal: to be known as the best in what we do. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.