Site Training Manager , CTU Training Team
AmazonChengduUpdate time: June 12
Job Description
Amazon.com, Inc. (NASDAQ: AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection.
With the development, in 2010 we launched Selling on Amazon program. It enables sellers to sell their products and inventory on Amazon, with unified promotion and marketing methods, to increase their sales and brand values.
Site Training Manager will be responsible for the coordination, execution and implementation of all learning programs used to train new hire and existing Seller Support Associates in Chengdu site. S/he will partner with Regional Training Manager to ensure delivery of needed learning interventions, manage trainers and support their development, track delivery quality, maintain and communicate performance metrics reporting and track associate performance to ensure continuous improvement.
S/he will develop an active partnership with senior leaders across the CN Operations organization to coordinate training resource and drive consistencies in performance, consult with Capacity Planning, Workflow Management and Site Leaders to determine specific training requirements and provide resources to meet the workforce training needs of the business.
Key job responsibilities
§ Hire, manage, coach, assess and develop the Chengdu Seller Support trainers and coordinate their work.
§ Implement learner performance goals, monitors and evaluates against pre-set goals implementing action plans to resolve performance barriers as needed.
§ Plan and coordinate all required Associate training by maximize the resource.
§ Train, assess, coach and develop Auxiliary Trainers and coordinate their work.
§ Provide reports and statistics on Specialty- and Site-specific training performance against goals.
§ Partner with Chengdu Site Leadership to ensure that training is appropriate to the training audience and designed to fulfill requirements with the optimal delivery methodology for strategic training initiatives.
§ Team with Chengdu Site Leadership to drive Global Agent Development strategy, infrastructure, best practices and continuous improvement.
§ Ensure complete, accurate and timely data collection and communication by trainers.
§ Deliver training as needed - up to 20%.
§ Lead by example, modeling Amazon’s leadership principles.
We are open to hiring candidates to work out of one of the following locations:
Chengdu, 51, CHN
With the development, in 2010 we launched Selling on Amazon program. It enables sellers to sell their products and inventory on Amazon, with unified promotion and marketing methods, to increase their sales and brand values.
Site Training Manager will be responsible for the coordination, execution and implementation of all learning programs used to train new hire and existing Seller Support Associates in Chengdu site. S/he will partner with Regional Training Manager to ensure delivery of needed learning interventions, manage trainers and support their development, track delivery quality, maintain and communicate performance metrics reporting and track associate performance to ensure continuous improvement.
S/he will develop an active partnership with senior leaders across the CN Operations organization to coordinate training resource and drive consistencies in performance, consult with Capacity Planning, Workflow Management and Site Leaders to determine specific training requirements and provide resources to meet the workforce training needs of the business.
Key job responsibilities
§ Hire, manage, coach, assess and develop the Chengdu Seller Support trainers and coordinate their work.
§ Implement learner performance goals, monitors and evaluates against pre-set goals implementing action plans to resolve performance barriers as needed.
§ Plan and coordinate all required Associate training by maximize the resource.
§ Train, assess, coach and develop Auxiliary Trainers and coordinate their work.
§ Provide reports and statistics on Specialty- and Site-specific training performance against goals.
§ Partner with Chengdu Site Leadership to ensure that training is appropriate to the training audience and designed to fulfill requirements with the optimal delivery methodology for strategic training initiatives.
§ Team with Chengdu Site Leadership to drive Global Agent Development strategy, infrastructure, best practices and continuous improvement.
§ Ensure complete, accurate and timely data collection and communication by trainers.
§ Deliver training as needed - up to 20%.
§ Lead by example, modeling Amazon’s leadership principles.
We are open to hiring candidates to work out of one of the following locations:
Chengdu, 51, CHN
Get email alerts for the latest"Site Training Manager , CTU Training Team jobs in Chengdu"