？岗位职责：

提供高质量的服务使客人就餐愉快；Offer a high level of service to customers, making all their visits enjoyable.

？迎宾、问候、安排客人就座和向客人道别；Meet, greet, seat and farewell customers at the restaurant.

？点单、供应食物和酒水及撤桌；Take orders, serve and clear tables with food and beverages.

？依照餐厅指南培训前厅员工；Train floor staff according to restaurant training guidelines.

？监管其他服务员的工作，确保餐厅布置、服务和结算工作无误地完成；Supervise waiters on setting up, serving and closing to make sure all is completed without any mistakes.

？监管服务员完成订餐信息的记录、餐桌布置和订餐信息的再次确认；Supervise service staff on dining reservation & confirmation, setting up.

？依照餐厅指南妥善处理顾客投诉以给顾客留下满意的深刻印象；Handle complaints according to guidelines and so that it leaves customers satisfied and impressed.

？积极向潜在客户推销餐厅业务；Positively promote restaurant promotions to potential clients.

？及时与店长/副店长就任何有关服务的问题或者变更事项进行交流；Communicate with the shop GM/assist shop GM regarding any problems or changes needed with service.

？每次换班之前要做好清帐以确保收银工作的高准确度和真实性；Balance the registration at the end of the shift to ensure a high level of accuracy and realness.

？确保服务期间员工和顾客的安全；Ensure the safety of staff and customers during service.

？确保酒精饮品责任服务方针的落实；Ensure responsible service of alcohol policies are implemented.

？确保全体服务员落实食品卫生管理办法，食物清洁要到位；Ensure all hygienic policies are implemented by service staff.

？维护吧台的库存和安全Maintain bar stock and security.

？能不断接受并执行分配的新任务Carry out any other duties as advised from time to time.

上岗基本条件Basic requirements：

？具有高中以上文化程度，熟悉餐饮行业管理知识；Above senior high school, be familiar with F&B management.

？年龄在25-45周岁之间；Age between 25-45 years old.

？从事餐饮管理工作经验3年以上；Above3-year management experience in F&B.

？具有较强的组织、分析、公关、协调、领导能力及主人翁精神；With strong organization, analysis, public relations, coordination and leadership skills and ownership.

？身心健康，能吃苦耐劳，个人仪容仪表整洁，具有团队精神；Physical & mental healthy, hard working, good personal grooming, with team spirit.

？具有基本的中英文沟通能力。Basic communication skills in both Chinese and English.

？简单使用办公软件；Basic knowledge on office software.

？灵活的工作时间；Flexible working hours.

？对产品品质，服务质量等工作具有基本的管理能力。Basic management ability on product quality and service quality.

上班地址：前进道北侧佛罗伦萨小镇