Sales of the organization’s advanced customer support services (i.e. services on Oracle products throughout IT Lifecycle).
Responsible for selling the company’s advanced customer support services; primary responsibility may include finding and generating new customers, develops new accounts and/or expands existing accounts within an established geographic territory, industry, product segment, or channel.
Leading contributor individually and as a team member. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Min 8 years relevant work experience preferred. B.Sc/B.Engg preferred.
The candidate is expected to have 8 years of solutions or services Sales Account Management experience in HK.
KEY RESPONSIBILITIES\:
1. Identify and understand customer's IT support and operational challenges
2. Proposes ACS solutions to address customer's business/IT problems
3. Engage with ACS delivery teams to ensure customer satisfaction
4. Entrench and build long-term business relationship with key customer accounts
5. Work with Oracle xLOB to position ACS services/solutions as part of end-to-end Oracle solutions
6. Develop and execute strategic business plan in accordance to assigned sales territory/accounts
7. Meet and exceed assigned sales targets
The candidate should have a good understanding of professional support services sales engagement process with a preferred background in selling annualized and fixed-scoped Software and/or Hardware support services packages.
!|!Sales of the organization*s services (e.g., maintenance and service contracts).Sells organization*s services (e.g., maintenance and service contracts); primarily finds new customers and generates new business. Develops new accounts and/or expands existing accounts within an established geographic territory, industry, product segment, or channel.
8-12 years of services sales experience. Able to work under tight deadlines. Self-starter able to prioritize given responsibilities. Strong written and verbal communication skills. BS/BA preferred. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.!|!
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