1) Focus on the outsourcing vendor’s reimbursement program, ensure the payment accuracy
2) Review, analyse and evaluate outsourcing vendors to identify areas to maximize efficiencies, enhance benefits or optimize costs
3) Monitor operational workflows, identify potential risks, perform audit analysis and rectify any performance issue
4) Design cost structure or payment flow to make sure smooth process
5) Lead the team for end to end cost management, accrual and financial booking etc
6) Assist management to prepare report and analysis for the service performance
7) Work with team and outsourcing vendor to resolve operational and other service delivery issues
8) Lead the team to maintain service data accuracy in the system
9) Resolve operation issues and identify areas for improvement to enhance service quality
10) Perform ad hoc projects as assigned

Position Requirements
1) Degree holder or above, with 7 years or above working experience
2) Mature, self-motivated, able to work independently and under pressure and willing to accept challenges
3) Good understanding of the general PC products and services, experience in PC Technical background will be a plus
4) Ability to adapt to a wide range of work procedure and operational guidelines
5) 5 years or above service operation or financial management working experience
6) Excellent communication and negotiation skills with good command of written English and Chinese
7) Proficiency in Microsoft Word, Excel and PowerPoint
8) Excellent spoken English, Mandarin and Cantonese