ESSENTIAL DUTIES AND RESPONSIBILITIES:

The incumbent will also be responsible for, but not limited to the following duties:

• To work with other CTS Representative as a proficient CTS team
• Technical support to
  dealer's engineers
• To provide instrument installation, maintenance, modification,
  repair, checkup and training activities on the customer site, service
  workshop or exhibitions
• To sell service contract and other service products in the area
• To provide high quality service to Beckman Coulter users and achieve
  customer satisfaction and optimal service quality
• To provide supports to inter-company groups like attending seminar,
  user training, sales demo and exhibition
• To assist conducting training on his experience products
• To maintain his own tools, carried service parts and technical
  information in good conditions
• To fill-in and submit the field service reports, expense report,
  trip report and work report timely
• Assist the supervisor to
  achieve the yearly targets of CTS Department
• To answer customer inquiries

This description is a summary of principle responsibilities and is not intended to include all duties may be assigned.

WORKING RELATIONSHIPS AND CONTACTS:

• External contacts for
  this position include dealers and vendors. Customers may include
  hospitals, laboratories, institutes, factories and universities.
• Internal contacts
  include US Technical Supports, Sales, Marketing, CAS and Finance, all CTS
  department staff members as well as other service support administrator
  staff in other offices of the company to gain information or to resolve
  problems.

SUPERVISION RECEIVED AND GIVEN:

The incumbent of this position is responsible for his/her own work. Only new work is reviewed before issue, all other work is handled independently, reporting status to managers/supervisor. Some work requires analysis and use of initiative and independent judgment, but most assignments are specific and well defined.

EDUCATION & SKILLS:

• College degree or above, major in Biomedical Engineering, Mechatronics, Medical Devices, Medical Electronics, Automation & Control or other relevant professionals
• Good English skills in speaking, reading and writing, pass CET 4

• Familiar with computer
  hardware and common software such as Windows system, Microsoft Office

WORKING EXPERIENCE:

• Minimum two years of related
  working experience.
• Being experienced in life
  science industry or medical device industry is preferred

FUNCTIONAL COMPETENCIES:

• Follows basic instructions to perform simple tasks and/or operate simple equipment
• Continues to learn and acquire expertise as necessary
• Prioritizes activities to complete assigned work
• Anticipates problems and acts to manage them appropriately
• Engages in self-development to expand job and company knowledge in order to be more effective
• Recognizes new ideas and theories and how they impact work
• Holds self-accountable for assigned work
• Gathers and develops understanding of information within the company using courtesy, tact and appropriate language
• Reads, understands and creates simple instructions
• Participates on work unit teams to improve processes
• Supports team goals and team members
• Learns customer business needs
• Contributes to customer satisfaction
• With good communication skills

TRAVEL REQUIREMENTS:

This position may require business traveling in a frequent situation.

:

This position functions in a general office environment.

上班地址：温州