Job Responsibilities
< Perform equipment setup, troubleshooting and maintenance of precision positioning systems
< Perform in-house repair of precision positioning systems and electronic equipment
< Provide 1st line desktop and on-site support to customers in the Asia Pacific region as part of a regional service team
< Build strong rapport with customers and internal associates
< Conduct technical training to customers and team members for new products
< Prepare detailed technical reports for work done on assigned service cases
< Update technical information on assigned service tickets in the ERP system
< Works with regional service team to schedule and prepare execution plan for service jobs
< Support the Sales team on the technical aspects of all products
< Research, develop and recommend new product or services that meet customer’s needs and preferences
< Sell service contracts to customers
< Provide service / spare parts quotation to customer’s enquiries
< Ensure compliance of workplace safety rules

Skills and Qualifications
< Education (Bachelor Degree)
< Able to converse in English with overseas coworkers is a must, TOEIC certification B1
< Good communication skills
< A team player with strong problem-solving skills and task oriented
< Able to travel in short notice
< Technical experience with precision positioning systems is a plus
< Experience with service operation or maintenance (mechanical and electronic) is a plus

Interested ＆ qualified applicants, please forward your latest English and Chinese CV via 518

Annual Bonus, National Health Insurance, Group Insurance coverage, Retirement Benefits
and other employee welfare programs under the work rules or other rules of the Company.