Who are we?

RWS is the global leader and innovator in language and content management technology and services. We enable companies to create meaningful digital journeys and form important emotional connections with their global customers by powering the creation, translation and delivery of relevant, personalized content to make understanding possible. We are a dynamic, collaborative and globally diverse team, working together to completely transform how the world communicates and connects with one another through content. If you like making an impact, helping others, taking a fresh look at processes and tools, furthering an open an innovative culture and tend to generally look at even the smallest task in the context of how it impacts the overall organization – we should talk!

What is this role?

The successful candidate will be bilingual demonstrate native level expertise in a foreign language, a working knowledge of software testing in various phases of software development cycle, as well as hands-on experience with a multitude of software applications in a corporate network environment including servers, databases, and mail systems.  Leadership experience including supervisory experience or project management is highly desirable.

This is an excellent opportunity for a highly motivated individual to gain exposure to the global software development and testing world, while working with cutting-edge technologies.
 

Job Description

• Hands on coordination of challenging functional & linguistic software testing/QA in the secure onsite testing facility
• Lead, direct, supervise, mentor linguistic testers to successful completion of project
• Work as part of a dynamic team on a wide variety of projects, industries ranging from cutting-edge consumer tech, med tech, financial, manufacturing  including video/audio streaming, smart speakers and displays, smart home devices, travel and commerce apps, AR tech
• Manage operational and technical aspects of complex projects, including project assessment, coordination, and delivery
• From time to time, will be assigned as Team Leader role for small team management
• Be part of strategic cross functional account team that continuously review the account health, profitability, process efficiencies and develop strategic plans that improves the end-to-end margins
• Review client needs and propose customized QA solutions that meets or exceeds client expectations
• Create and validate localization and functional test plans based on UI/UX and functional spec from client
• Setup test beds and test environments, troubleshoot and assess testing viability, including test prep and smoke testing; problem solve in a dynamic deadline-driven environment.
• Review, validate, and triage identified defects within the software for clarity, classification, and prioritization. Flag critical issues to developers.
• Serve as main/backup linguistic lead for your language
• Track test progress; coordinate onsite and remote testers, including hands-on technical and project-related support.
• Track tester hours, track budget burn rate, and approve tester hours after confirming completion of work
• Provide status reports regularly to Testing Manager
• Participating client initiated meetings to give project updates and coordinate tasks among developers, test leads, SI and other team testers

Requirements:

• Bi-lingual, translator-level fluency in native language preferred. Strong command of written and spoken English.
• Bachelor’s degree in IT, CS, Engineering related discipline or equivalent combination of education and experience
• Excellent problem solving, defect investigation and analytical skills.
• Excellent written/verbal communication skills
• Leadership skills and small team management skills
• Highly detailed and organized with mental agility
• Ability to multitask and work under pressure in a fast-paced deadline-driven environment.
• Ability to work on a team and communicate effectively with other team members
• Motivated and ability to learn fast

Desirable skills and abilities

• Prior supervisory experience
• Previous experience in software testing
• Knowledge of test management tools
• MS Excel expertise
• IT support experience in software development / testing environment

 

RWS is an Equal Opportunity / Affirmative Action Employer.  Qualified applicants will be evaluated for employment without regard to race, color, religion, sex, national origin, veteran, and disability status.  For more information about EEO/AAP legislation please visit http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.