TITLE: Sr. Special Sale Executive

Report to: Operation Manager - Special Sale & Service

Job Responsibility:

• Ensure all special operations are maintained in an effective, up to date and accurate manner.

• Plan & organize commercial projects/activities such as Public sale/Staff sale (incl. on-line internal sale)/Pop-up store/Animations &etc.

• Lead temp sales team (incl. temp staff recruitment & training), contractor/security with clear working plan & guidelines.

• Smart & effective plan on the customer inviting to ensure the attendee rate target to be reach.

  
  

• Discover & understand the customer needs, assist line manage to design the Service Program to maintain Hermes Service meet group requirement.

• Mystery shopper data book management/products refund tracking.

• H-Smile Service newsletter.

• Support to all service initiative projects.

  
  

• Provide support on regular works and daily data statistics.

• Closely liaise with Logistic dept. to manage the out-seasonal/slow moving items without discrepancy.

• Manage Staff Uniforms incl. budget & distribution.

• Collect and analyze the sales data monthly for wholesale/Corporate gifts & by project for Special events.

• Maintain/update office files, confidential records and contracts.

• Perform all other related duties as required.

Requirements & Capabilities:

• Degree holder or above

• Minimum 3 years' operation experience and preferable in retail industry

• Excellent ability to quickly identify problems & recommend solutions and be able to work under pressure

• With good communication skill and a good team player

• Excellent command of spoken and written English and Chinese

• Computer literacy (Microsoft office: Excel, PPT)

上班地址：香港广场