1/ Customer management

• Develop long-term relationship with key decision makers within the customers as well as key HC associations
• Maintain regular contact with decision makers
• Ensure that AZ product input into all hospital tenders and listing with appropriate quota
• Liaise with marketing group in Primary Care to ensure optimal tenders & listing
• In conjunction with Field Force and Marketing propose Primary Care bundling solutions for Key Accounts
• Strengthen trust & credibility through the AZ Code of Ethics

2/ Key account business planning:

• Develop account specific strategies and tactics to support the achievement of business targets
• Allocate and manage operational, promotional and capital budgets throughout business cycle.
• Identify and realise opportunities to optimise and build account plan business.
• Monitor, report & analyse performance metrics which express the effectiveness and efficiency of the key account function to ensure actual performance is in line with strategic and business objectives
• Develop base strategy for each therapy area across the groups above

3/ Coaching and Team Development:

• Responsible for team performance and development.
• Conduct monthly development coaching and semi-annual performance appraisal with KAE
• Provide team training as required to address collective development needs
• Identify/retain key talents and submit consistent poor performers to a leaver process
• Develop and implement strategies to drive and motivate team