Job Responsibility

• Assist in Employee benefits policies' system setups, contract, policy documents and bills preparation
  
• Control the quality of the team's output by checking and signing-off the policy documents
  
• Meet service turnaround time to achieve targets eg. productivity and error rate
  
• Assist department head in reviewing workflow and prepare reports
  
• Follow up requests from intermediaries and internal departments
  
• Provide assistance in projects and user acceptance test cases preparation and execution
  
• Perform other related duties and ad hoc tasks to support the operation of the department
  

Job Requirement

• University degree of any discipline, preferably with FLMI and ACS qualification
  
• At least 4 years experience in Employee Benefits field
  
• Sound knowledge of Group Medical & Life products
  
• Solid experience in handling Group Medical insurance administration
  
• Good customer service mindset
  
• Good communication and interpersonal skills
  
• Good command of both spoken and written English and Chinese
  
• Strong PC skills (e.g. Excel, PowerPoint)