Senior Operation & CS Executive / Operation & CS Executive (back & middle office) (Fintech)
TOP EXECUTIVE LTDTsimshatsuiUpdate time: October 5,2020
Job Description
- For someone who is determined and has great passion to enter FinTech world
- Young and energetic environment
- Degree holder in Finance or related disciplines, experience in FX/ CFD
- 3 - 5 years or above of solid experience in Financial or Banking industry/ Client service or Back/ Middle Office roles
- Work closely with sales and marketing team to define the key value drivers that boost client loyalty and customer satisfaction
- Lead and collaborate with local operation team and offshore cs team to provide full support to client relation in timely and professional manner
- Support the client onboarding process, document checking and compliance function
- Liaise with both internal and external parties to implement and review including but not limited to operation procedures, manuals, contingency plan and portal enhancement
- Responsible for the monitoring of client trade activities and provide assistant to daily operations & administration duties e.g. fund transfer and payment gateway solutions development
Benefits: 5 day week, Dental insurance, Education allowance, Housing allowance, Life insurance, Medical insurance, Performance bonus, Transportation allowance, Travel allowance, Work from home
Additional Information
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