Position Description: We are Lenovo! Currently the number one PC vendor worldwide, we continue to be the fastest growing company in our respective field. We’re a leader in genuine innovation, dreaming up – and building – the technology and services that enable and inspire progress around the world. We are dedicated to fostering an environment that encourages entrepreneurism and ownership a workplace where your talents can be challenged, and your efforts recognized and rewarded. We’re the progressive thinkers, creative doers and endless tinkerers who will always challenge the traditional and who know true groundbreakers never stand still. No matter what team you’re a part of, joining us you can create real impact. Come & join our international team. The successful candidate will be a member of the EMEA Logistics Operations team, and based in the Lenovo Bratislava office. You will be responsible for CSEE Destination Logistics, and will work with our Logistics Providers, Sales teams and internal Supply Chain teams on daily operations to support deliveries of all Lenovo products to our Business Partners and Customers. You will work with our Logistics Providers, to manage shipments via airfreight, ocean freight, truck/multi modal, to meet our Service level and Cost Targets, while continually optimizing and improving our Logistics network. Main responsibilities: • Logistics Network Exception Management o Delivery address issues, and Customer specific delivery requirements o Customer Deferral management o In-transit Loss & Damage o Customer specific delivery requirements • Customer Service o Delivery ETA requests o Expedite delivery requests o Change of address, and pickup and redelivery o Customer / Business Partner Refusals o Proof of Delivery requests o Other Customer and Sales Team requests/e-mails • Provider Performance Management o Daily/Weekly Provider performance management o Understand KPIs and detractors and E2E regional network – propose improvements • Continuous Improvement o Participate RPA (Robotic Process Automation) projects o Participate on new carrier’s implementation o Participate in Regional improvement Projects #### Position Requirements: •minimum of 3 years of experience in Logistics operations in an IT company or similar industry •Bachelors Degree, preferably in Logistics •excellent written and spoken English •experience in a fast moving operations environment, and show a track record of strong team work in Global Companies •analytical and problem solving skills Base gross monthly salary from minimum 1500 EUR and above, depending on experience + variable part 12% of your annual earnings What We Will Offer You: • An open and stimulating environment within one of the most forward thinking IT companies • Flat structures and fast decision-making processes • A modern and flexible way of working to combine personal and professional life, working from home • An international team with a high focus on Gender Diversity • Attractive compensation package We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity and basis of disability or any state protected class. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.