This position is an opportunity for a team member who has previous food & beverage supervisory experience and is willing to branch out and assist the Restaurant & Bar Manager to manage the team.
Your mission, is the guest satisfaction and everything that takes you to achieve that ultimate goal.
This is a very hands on role. Your week may include a variety of shifts in Food & Beverage in a variety of shifts (Breakfast, Bar or A la Carte Dinner). Occasionally you may be required to assist on the Heart of House area supporting kitchen operations.
This Food & Beverage superstar will assist the Restaurant and Bar Manager with staffing, inventory management, Training and Development of the team. This position is an opportunity for a team member who has previous food & beverage supervisory experience and is willing to branch out and assist the Restaurant & Bar Manager to manage the team.
Your mission, is the guest satisfaction and everything that takes you to achieve that ultimate goal.
This is a very hands on role. Your week may include a variety of shifts in Food & Beverage in a variety of shifts (Breakfast, Bar or A la Carte Dinner). Occasionally you may be required to assist on the Heart of House area supporting kitchen operations.
This Food & Beverage superstar will assist the Restaurant and Bar Manager with staffing, inventory management, Training and Development of the team.
Work Experience
- Proven experience (minimum 1 year) in Supervisory position is preferred.
- Excellent English Communication skills both verbal and written.
- Exceptional attention to detail
- Proven record of meeting sales targets
- A proven high standard in cleaning that is required to work in a A grade kitchen
- Ability to coordinate various tasks/sections simultaneously
- Team Player and able to work effectively with colleagues from different cultures
- Ability to work any shift/day
- Hold Work rights to live and work in work in NZ
- Understanding of Accor Hotels and Heartist guest service principles will be beneficial.
- Skilled in F&B service and supervision with the ability to work in a multicultural and diverse environment
- Penchant for customer service and effectively manage guest complaints
- Ability to train and manage a dynamic team
- Minimum 2 year supervisory or team leader experience in a hotel environment is essential
- Knowledge of Micros or similar POS systems, Opera or similar PMS systems and Microsoft Software
- Holds a GM certificate or has the ability to hold one
- LCQ and First Aid training is advantageous
Benefits
- Meals while on duty
- Laundred uniform
- Training and development opportunities
- Employee, family and friends Accor discounts worldwide
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