Eaton’s Engineering Service & Systems Division (EESS) is seeking a Senior Field Service Representative. This position is based at our Honolulu, HI location. Eaton provides extensive training on our equipment to ensure your future success! This position offers overtime in addition to double-time on Sunday’s. As a Senior Field Service Representative, you will be responsible for providing field service support and consultation such as acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems. In this role you will have exposure to a variety of our equipment and configurations and work with many different clients. You will advise customers and provide technical solutions to solve customer issues. You will complete assigned jobs with assistance from lead technicians and engineers. You will also conduct required tests and calibration using test equipment and check and maintain equipment to ensure compliance with applicable standards. In this role, you will: Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment Self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment Deliver technical solutions to customers Performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations Skilled proficiency in the following: Basic / Intermediate / Advanced Test Equipment Operation Basic / Intermediate / Advanced Troubleshooting Techniques Basic / Intermediate Protective Relays Basic / Intermediate PQ Measurements Disaster Recovery Rotating Machinery Protection & Control Design When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Basic Qualifications: Associate degree from an accredited institution OR military experience AND Minimum 5 years of experience with power distribution and field service with high school diploma Candidate must be legally authorized to work in the United States without company sponsorship now or in the future No relocation benefit is being offer for this position; you must reside within 50 miles of location listed in the posting. Active-Duty Military Service member candidates are exempt from the geographical area limitation Preferred qualifications: Bachelor’s degree in Engineering from an accredited institution Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems  Experience performing power quality measurements, troubleshooting, and analysis  Experience with protective relays NICET/NETA certification Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above. #LI-DK1 Job: Engineering Region: North America – US/Puerto Rico Organization: ESSG EESSD Electrical Engrg Svcs Systems Div Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: Yes, 50 % of the Time