We are looking for a pro-active, bilingual/bi-cultural Digital Account Manager who is NOT AFRAID TO SPEAK HIS/HER MIND to join us in strategizing and managing the digital presences of our clients with geographically diverse markets, as well as support on various digital marketing projects.

Soft Skills Required

You appreciate the art of Content Marketing.  Highly organized, detail oriented and curious, you love to foster social media communities, create customer engagement, build brand voices meticulously and seek to apply digital marketing best practices. 

Responsibilities

• Account Management
  • Acting as an advisor by providing solutions to clients 
  • Excellent client communication, from initial contact to project completion
  • Managing client expectation regularly and skilfully by email or phone

• Content & Community Management
  • Creating weekly/daily content across various platforms
  • Updating forward looking social content calendar
  • Monitoring and escalating social enquiries and messages
  • Benchmarking competitive social activities and trends
  • Creating or updating email newsletters (using tools such as Mailchimp)

• Performance Management
  • Supporting in optimising paid social activities and paid search
  • Producing bi-weekly or monthly reports

• Project Management
  • Managing freelancers when applicable
  • Balancing multiple projects and deadlines
  • Supporting on ad-hoc digital marketing audits and web projects

Hard skills

• Thorough understanding of major social platforms functionalities
• Knowledge of Photoshop and basic video editing tools
• Proficient with WordPress and content management
• Familiarised with digital marketing tools and latest social media trends
• Experience placing PPC advertising on social and search preferred
• Knowledge of SEO a plus
• Managed project using MS Project or TeamGantt preferred
• Native Cantonese and fluency in English, Mandarin a plus
• 1 to 3 years of Social Media Marketing experience on all major China social media platforms would be an advantage

See Our Services – www.3screens.com.hk/#section-our-services

Conveniently located in SOHO, we offer a flexible working environment where we do rewarding work for our clients, some of whom we call our friends (well, some).

The successful candidate will be sponsored to take part in the Professional Diploma in Digital Marketing course from the Digital Marketing Institute. See www.bonfiremedia.hk/professional-diploma-in-digital-marketing-course/ for detail.