The next 5-10 years will see the software industry move away from on-premise software solutions towards software delivery via cloud based services. Oracle number one strength is the size and strength of our software portfolio to which most of the business world is already addicted. 

Our vision is to bring this to the Cloud from our app server and development tools to our dataset and people management software. We already have the core infrastructure that all of this is built on. 

The future is about providing higher level services that companies can consume on demand. Oracle is now recognised as a significant hyper-scale cloud provider offering hybrid capabilities bridging the gap between on premise infrastructure and the Cloud to manage workloads in a secure, efficient and cost-effective way.  

Oracle plans to manoeuvre the entire company’s tech focus to provide this.

Are you an experienced Data Centre Regional Manager that has experience managing third-party vendors to coordinating deployment & decommissioning – and everything in between? Interested in new challenges and being part of a newly created team working on critical projects? Then we’d like to talk to you!

An Oracle Data Centre Regional Manager will be the liaison between the OCI Operations team and multiple internal and external vendors.  You can deal with complex infrastructure issues.  As a skilled manager on a wide range of Data Centre topics, you understand which issues to escalate to the appropriate resolver groups.  You create and maintain documentation on technologies you support.  You know all aspects of the equipment you support.  You know how to innovate and make decisions on your own, but you also know how to take direction when given, paying attention to all details involved. Expected to improve current processes and introduce automation with an aim towards simplification,

 

You can execute complex and dynamic projects independently and work with your Direct Management in planning and managing them. You understand all aspects of the equipment you support. You ensure adherence to all established guidelines and management practices for your employees. Some travel will be involved.

 

Basic Qualifications:

+5 years of experience managing teams, including line management, appraisals, performance reviews, hiring new team members, etc

+5 years of experience in IT Infrastructure support and server administration in a mid-sized environment.

+5 years of experience with operations of mission-critical infrastructure.

Preferred qualifications: 

• Technical knowledge of Data Centre environment and infrastructure.
• PMP/PMI certification.
• Excellent oral and written communication skills 
• Ability to work independently, with little direct management. 
• Knowledge of local regulations.
• Experience supporting large, Enterprise customers in an Operations environment 
• Experience managing incidents, change, capacity, communications, projects.
• Data Centre Strategic Planning.

•  Open to provide after-hours support as needed. 

 

  

Your responsibilities will include:

-               Lead and manage a team of Data Center technicians and multiple internal/external vendors.

-               Outstanding organizational skills, ability to prioritize effectively, and experience with technical project management.

-               Ability to understand customer urgency and sensitivity of problem.

-               Ability to interact with all levels of an organization professionally and tactfully.

-               Ability to work productively in cross-functional teams or resourcefully and independently as an individual

-               Excellent communication skills and ability to interact professionally with a diverse group of customers and staff.

-               Ability to quickly learn new technologies and keep up with the latest technologies.

-               Provides technical support for complex technical issues, including leading problem management cases and providing management status.

-               Manages escalated support cases and leads appropriate internal technical resources and 3rd party vendors to resolution.

-               Advanced knowledge of Data Center systems and sub-systems.

-               Strong Adherence to Process and be process champion.

-               Maintaining SLA’s, quality, safety, compliance, security, and performance according to OCI policies and procedures.

-               Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic.

Work with a world class team to develop, implement, and support cutting edge Oracle technology.

Manages a team supporting and/or implementing software project(s) and/or internal systems. Defines, documents and manages scope, expectations, implementation approach, deliverables and acceptance testing criteria.

Manages and controls activities in multi-functional areas or sections. Ensures appropriate operational planning is effectively executed to meet Corporate specifications. Successful track record in applications implementation and as a manager. Expert knowledge of all applications within a business area; plus some knowledge of other applications. BA/BS degree preferred.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).