Job Description:

• Assess Property, Contractors’ All Risks & Liability (non-Bodily Injury) claims in compliance with the terms and conditions of the policy
• Assist the manager to ensure the claims adjudication completed within agreed service standard and resources allocation for the claims team
• Contact intermediaries / customers to follow up outstanding issues
• Communicate with loss adjusters for loss adjusting issues and approve settlement within the delegated authority
• Assist in enhancing the system and work flow to meet our customers’ need and services standards

Job Requirements:

• Holder of ACII or ANZII & Degree holder will be an advantage
• Over 3 years of experience in general insurance claims processing
• Experience in processing property & liability claims and with customer services experience will be an advantage
• Customer-oriented with excellent communication and interpersonal skills
• Strong team player, willing to learn, able to work independently and under pressure
• Self-motivated, analytical and detailed-minded in problem solving
• Strong sense of responsibility with high level of integrity and trust
• Excellent command of English and Chinese in both written and spoken
• Sound PC skills

**Renewal of contract will be subject to business needs and individual performance.