Job Duties

• Provide operation production support and process review to support business initiatives
• Support new product/project implementation from operation team perspective
• Review documents from IT and/or BA team (Business Requirement Specification etc) to ensure operations need being catered.
• Execute/monitor user acceptance testing/ IVT etc.
• Prepare report and/or analysis to management team.
• Assist in project/new product implementation from operation perspective
• Develop / Assist to develop automation tools for operation.
• Support daily operation
• Support system incident report and follow up with IT
• Assist to develop automation tools for operation team.
• Data extraction from G400 system
  

Job Requirements:

• Over 3 years of experience in insurance/Financial service industry.
• Strong in business analysis and system analysis
• Strong interpersonal skills
• Strong problem solving skills
• Strong verbal and written communication skill
• Degree qualified in business and IT
• Knowledge in UIpath, SQL, Sounds in PowerPoint, word & Excel VBA etc.
• Operation management or related would be apricated
• Lean, Six sigma knowledge is plus