The primary responsibilities of this role, Senior Analyst U.S. Bill to Cash Operations, are to: 

• Serve as in-country point person and first level troubleshooting/issue-resolution for Shared Service Organization (SSO) on transactional or process escalations.  Serve as liaison between SSO and various Business Unity (BU) partners. Acts on and resolves issues as needed, quickly and efficiently, while getting to and resolving root causes;
• Analyze, monitor and report on Days Sales Outstanding (DSO), Collections, Order holds, Disputes and other core metrics to meet BU and Bayer Order to Cash (O2C)/ Bill to Cash(B2C) objectives;
• Work closely with BU on new product/service rollouts to help anticipate and provide proactive solutions for possible credit and B2C issues, ensuring business success and customer satisfaction. Serves as a business advocate for the BU inside O2C Operation;
• Day to day operational process support across B2C areas and transactional support to attain cost, quality, process efficiency, accuracy, control and cycle time goals. Steps in to cover B2C Ops work as needed within O2C team;
• Provides subject matter expertise in Bayer’s US Healthcare B2C Operation and ensures compliance with Internal Control Standards (ICS) guidelines, global and US Credit and Commercial Policies. Represents Bayer in internal forums and frequently works directly with process partners to deliver day to day business results;
• Regularly participates in and sometimes coordinates or leads process improvement efforts in areas of responsibility,  Recognizes and optimizes areas for increased efficiencies, supporting Key Performance Index’s (KPIs) and financial goals;
• Participates in major functional and cross-functional business initiatives;
• Attends Trade group meetings as assigned;
• Liaison with key providers such as Return/Reclaim Third Party Logistics (3PLs), Billing services providers, collection agencies, trade groups and rating agencies, legal services providers and others;
• Monitors and supports the proper, efficient assignment of Credit limits, Risk classes, Documented Credit Decisions and Financial Review and Risk Management processes.

WHO YOU ARE

Your success will be driven by your demonstration of our LIFE values.  More specifically related to this position, Bayer seeks an incumbent who possesses the following:

Required Qualifications:

• Bachelor’s degree with minimum 4 years of experience;
• Demonstrated success working in cross-functional teams to get business results;
• Must demonstrate proficiency in and have specific knowledge and experience with US healthcare industry, major customers and Bill-to-Cash processes;
• Must demonstrate proficiency and have specific knowledge and experience in financial and operational analysis, with at least one prior successful assignment as a financial, cost or business analyst, operations analyst or similar role;
• Must demonstrate proficiency in internal control systems and processes, business analysis, process improvement and core transactional tools and concepts;
• Outstanding attention to detail and adaptability to deliver world class results across a complex network of partners, providers and stakeholders;
• Demonstrated aptitude and experience successfully reporting and summarizing business results and successfully communicating simply and effectively with managers, colleagues and external customers/partners on topics of direct import to the business bottom line;
• Demonstrated ability to identify and follow through on process improvement opportunities that grow personal skills and improve efficiency and help grow org. capability;
• Advanced capability in core transactional systems and tools such as SAP, FSCM and MS Office suite.

Preferred Qualifications:

• Degree focused in accounting or finance;
• Experience working at Bayer or within Top Tier Healthcare Company;
• Experience working a shared service center environment;
• Strong knowledge of Bankruptcy, Credits and Collections;
• Knowledge of returns processes in a healthcare environment.