To provide specialist advice and lead the team on quality assurance and testing, across multiple projects/systems and to deliver to business needs including:

• Understand the testing effort by analysing the requirements of projects.
• Estimate and obtain management support for the time, resources and budget required to perform the testing.
• Organize the testing kick-off meeting
• Define the testing strategy with support from Testing Manager
• Arrange test resources with appropriate skills, attitudes and motivation as well as leveraging the Regional Service centre TCOE
• Identify Training requirements and forward it to the Senior Manager, Quality Assurance and Testing Services (Technical and Soft skills).
• Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
• Arrange the Hardware and software requirement for the Test Setup.
• Assign task to all engaged testing resources and ensure that all of them have sufficient work in the project.
• Ensure content and structure of all Testing documents / artefacts is documented and maintained.
• Document, implement, monitor, and enforce all processes for quality assurance and testing as per standards defined by the organization.
• Check / Review the Quality Control and Test Cases documents.
• Keep track of the new requirements / change in requirements of the Project.
• Escalate the issues about project requirements (Software, Hardware, Resources) to Project Manager
• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client
• Attend the regular client call and discuss the weekly status with the client.
• Communicate with the Business
• Act as the single point of contact between Development and Testers.
• Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
• Review various reports prepared by Test engineers.
• Ensure the timely delivery of different testing milestones.
• Prepare / update the metrics dashboard at the end of a phase or at the completion of project.

Qualifications

• Typically requires a tertiary qualification in an IT discipline or related field
• Strong analytical capability and skills (i.e. - database architecture design, business intelligence application configuration, MIS report development, etc.)
• Ability to make insightful, successful decisions
• Competent delivering results through ownership & drive
• Ability to think creatively and ensure services meets stakeholder needs and are fit for purpose.
• Ability to manage multiple tasks, work to tight deadlines
• Strong communication skills, both verbal and written
• Strong presentation skills
• Strong analytical skills
• Ability to gather, synthesise and analyse data and draw logical conclusions
• Well organised and results-driven individual.
• Self-motivated with the ability to prioritise, meet deadlines and manage changing priorities.