Key Responsibilities:
· Manages activities to achieve sales objectives
· Delivers booking, billing and tool count targets quarterly and annually. Prepares pricing quotes and business proposals, manages opportunity forecast process, etc.
· Owns execution of sales business process for sales objectives.
· Engages customers and builds long-term, trusting relationships in order to be able to influence customer’s business decisions.
· Able to successfully engage with customer’s Fab Directors and above and have influence on them.
· Ability to identify customer needs and develop/ implement sales strategies to address.
· Has accountability for planning, executing and submitting the quarterly and annual Sales business plan within the account under his/her scope of control.
· Communicates and presents the customer’s needs to headquarters.
· Represents Applied Materials’ interests in customer meetings. Conducts follow-up on accounts receivables.
· Acts as a sales project lead to engage with counterparts from other functional areas.
· Supports team’s and individual’s development plans to optimize sales success.
· Requires specialized depth and breadth of expertise in service sales.
· Interprets and anticipates internal and external business challenges and recommends best practices on process, product or service improvements.
· Solves complex/unique problems that have a broad impact on the business; takes a broad perspective to identify innovative solutions.
· Leads function/project teams to achieve milestones and objectives.
· Contributes to the development of functional strategy.
· Requires specialized depth and/or breadth of expertise on service solutions for regional customers.
· Possesses strong verbal and written communication and presentation skills.
· Can build and articulate clear value propositions and customer messaging.
Skill:
· Situational analysis on business deals: know how to let customers thoroughly understand what to gain and lose in a particular business circumstance, what difficulties they may encounter as well as the comprehensive business impacts to all parties.
· Business acumen: understand and utilize global economic, financial, and industry data to accurately diagnose business strengths and weaknesses, identify key issues, and develop strategic plans.
· Strategic sales planning: develop sales plans that are future-oriented, support business strategy and reflect understanding of emerging and existing opportunities and markets.
· Effective presentation: present information to groups with the appropriate degree of formality.
· Influencing others: persuade, convince or gain support and commitment from others for ideas, proposals, projects, directions and solutions; impact decisions within and outside Applied.
· Coaching: provide timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
· Building relationship: use appropriate interpersonal skills to develop, maintain and strengthen effective relationships with customers and internal partners to help achieve business goals.
Knowledge:
· Semiconductor equipment and manufacturing knowledge
· Familiar with basic Finance knowledge (read and understand financial reports)
· Familiar with customer’s and Applied’s business models, organization, culture, people, team and the capabilities
· Familiar with Sales contract terms and product concepts
· Familiar with market trends of customer’s customers
Experience:
· 3-5+ year sales experience in semiconductor related industry
Education:
· Bachelor’s degree or above
· Major in Engineering and Technology, Industrial Engineering or MBA is a plus
Factors of Complexity (CFC)
· Establishes trusting relationships that improve the ability to execute plans and decisions that impact immediate customer needs. Responds to immediate and short term customer needs and continuous improvement in a timely fashion with effective diagnostics and situational problem solving.
· Responds to changes in customer needs and makes continuous improvements for product and service delivery excellence. Develops an effective plan to meet monthly, quarterly and or yearly objectives.
· Set people, materials, time priorities and key process steps to effectively meet monthly and quarterly goals. Develops stretch goals for the next month/ quarter that establishes clear objectives to be accomplished.
· Makes decisions on when to escalate issues that can’t be solved with existing procedures and allocated resources. Makes escalation decisions that impact daily, weekly and monthly quality and service delivery targets.
· Collaborates on identified team goals. Escalates conflicts to manager. Manages very limited risks and works under clear procedures and guidelines.
· Communicates clarity in role accountability and makes collaboration decisions that engages team members in their role. Works effectively in an inclusive manner in diverse teams.
- People-oriented; willing to interact with customers and people
- High stress tolerance
- Resilience: a “bounce-back” quality to overcome set-backs, and come back stronger than ever
- Competitive, enjoys challenges and conquering them (including people)
Qualifications
Education:
Bachelor's DegreeSkills
Certifications:
Languages:
Years of Experience:
7 - 10 YearsWork Experience:
Additional Information
Travel:
Yes, 50% of the TimeRelocation Eligible:
YesApplied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.
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