Requisition ID: 228308
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Job Overview:

An Auditor provides first level review of end-user receipts and expense reports to ensure integrity and accuracy of their financial reimbursements following the client’s specific policies and procedures.

Responsibilities:

• Provides first level assessment of receipts and expense reports in compliance to client’s subscription and policies and procedures
• Focuses on the following Global Audit Queues: ExpenseIT, Receipt Audit Clients, and General Audit Clients
• Documents and recommends necessary corrections and additional requirements to complete the receipts and expense reports in a timely manner
• Utilizes tools and systems proficiently to process receipts and expense reports and accordingly escalates issues to immediate Supervisor as

• Provides additional duties such as own (versus team) data collation and reporting as deemed necessary to achieve and produce a high quality support solution
• Be aware of, and comply with, all corporate policies

Qualifications

Education, Experience, and Training required:

• At least bachelor degree education, or its equivalent knowledge, experience, and skill set
• Ideally should have six (6) months of back office and/or data encoding experience
• Must have passed the following Certification Processes: Audit New Hire (ExpenseIT, Receipt Audit), General Audit
• Must possess the following skills and/or abilities:
  • work in a fast-paced environment, handling multiple priorities, at any given time
  • above-average written and verbal communication skills
  • communicate with individuals at all levels of an organization
  • set priorities, meet deadlines, and work independently
  • work in a team environment
  • maintain confidentiality, including, but not limited to, end-user financial information and client policies and procedures
  • pass the company-required background check

Job Specific Specialized Knowledge & Skills:

• Job requires full hours of data processing and assessment
• Auditor must be agreeable to schedule rotations, including working on holidays and graveyard shifts as necessary
• As deemed necessary, Auditor must be able to work overtime in order to meet critical business objectives on service level, productivity, and quality

Critical Performance Competencies:

• Action Oriented
• Dealing with Ambiguity
• Career Ambition
• Integrity and Trust
• Learning on the Fly
• Organizing
• Perseverance
• Problem Solving
• Time Mangement
• Written Communications

Value Competencies:

• Displays passion for & responsibility to the customer
• Hires, develops & rewards great people
• Displays leadership through innovation in everything you do
• Displays a passion for what you do and a drive to improve
• Displays a relentless commitment to win
• Displays personal & corporate integrity

Physical and Cognitive or Mental Requirements:
Major job activities – physical requirements:

• Use of computer and keyboard for extended periods of time on most or all workdays
• Working under time pressure
• Working rapidly for long periods
• Communicating and interacting with others

Major job activities – mental requirements:

• Multiple concurrent tasks
• Ability to perform under stress
• Reading and comprehension
• Writing
• Problem solving
• Confidentiality
• Customer contact

Working environment (where major activities are carried out):

• Indoors in an office

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WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations: