客房服务员 Room Attendant
上海长峰酒店管理有限公司ShanghaiUpdate time: August 1,2019
Job Description
上海市 长宁区

Main Duties:

主要描述

1. To clean and maintain thoroughly the guest rooms, store room, staircases, public areas, back of house areas as well as assigned area, as per the agreed standards set by the Department and Company

彻底的清洁客房,储藏室,楼梯和公共区域以及后勤区域,并让它们达到公司要求。

2. To maintain all equipment clean, tidy and well maintained as per the Housekeeping Operations Manual, including proper and secure storage.

保持所有设备清洁,并严格的遵守安全使用手册。

3. To have a complete understanding of the different cleaning products and their economical use.

完全的理解清洁程序并节约的使用它们。

4. To vacuum carpets and removal of spots on it, to sweep, mop, scrub, wax and polish floors, to wash walls and ceiling, to clean toilets and wash basins, to dust, remove spots and polish furniture and fixture, to remove rubbish and to empty ashtrays and urns, to clean mirrors, glass and windows, to clean elevators.

需地毯吸尘和去污,扫地和拖地,擦洗和抛光地面,清洁墙面天花,清洁恭桶和面盆,擦去家具上污渍并擦亮,清洁垃圾桶和烟缸。清洁镜子玻璃和窗户及清洁电梯。

5. To carry out special projects according to the assignments.

完成分配给你的特别工作。

6. To inspect all facilities, furniture and fixtures and report any damages to Housekeeping Team Leader for action and follow up.

报告客房所有设备和家具的损坏给你的领班。


7. To report to the Team Leader or Assistant Housekeeping Manager any unusual incidents, complaints, missing or damaged items.

报告给你的领班和经理所有不寻常的情况,包括客人投诉遗失和损坏的东西。

8. To hand over to the Team Leader or Assistant Housekeeping Manager all Lost and Found Items with full and detailed information.

上交所有拾遗物品给你的领班和客房部副经理,并做详细的记录.

9. To attend to guests requests courteously and promptly in the course of duty.

迅速有礼貌的对待我们的客人.

10. To keep all keys signed out in a secure manner and return them at the end of the shift to the Housekeeping Office.

领取和归还钥匙都要签名记录,并保管好它们.


职能类别: 客房服务员/楼面服务员

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联系方式

上班地址:上海市长宁区延安西路1116号(番禺路口)

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