加拿大大西洋四省的国际管理酒店公司代招聘岗位

工作职责：

1、制定目标、策略，评估结果并根据需要调整策略；通过制定和实施提高销售额和平均利率的战略，实现客房平均收入指标的目标。

2.分享负责的市场收入和利润率，并采取措施增加收入，优化市场和酒店的毛利润率。

3、通过指导酒店的收益管理，最大化平均费率监控短期业务和集团业务的组合，并实施策略以实现每日、每周、每月、每年最大的客房销售额。

4、通过与预定系统合作，最大限度地利用这些工具；通过利用收益管理技术，强调入住率和平均房均价；通过对采购管理系统和第三方渠道进行适当的收益管理，最大化增加客房收入。

5、维护预订系统信息，及时更新酒店信息；监控酒店定位信息准确性，和竞争对手定位分销渠道；启动、实施和评估收入测试，了解所有电子渠道预订流程和程序。

6、监督库存管理系统，验证商定销售策略的适当性，提取需求数据，评估所有酒店的营业额和损失业务；连续3个月预测客房收入，每周预测接下来2周酒店入住率。

7、及时与酒店沟通，使总经理充分了解所有问题或重要的异常事项。

任职要求：

1、2年以上相关工作经验，大专及以上学历，英语4级及以上。

2、责任心强、细心有良好的沟通能力、熟悉酒店的运营管理流程。

Areas of Accountability:

1.Achieves goal for REVPAR by developing and implementing strategies to increase sales and average rate

2.Sets goals, develops strategies, evaluates results, and adjusts strategies as required

3.Analyze revenues and margins for the market for which you are responsible and put in place initiatives to increase revenue and optimize the gross margins in the market and hotels.

4.Maximizes average rates by directing the yield management for the hotel. Monitors mix of transient and group business and implements strategies to achieve greatest room dollar sales on a daily, weekly, monthly and annual basis

5.Achieves Contribution to Revenue goals by working with the reservation system to maximize utilization of those tools

6.Maximize room revenue by utilizing yield management techniques to emphasize occupancy and average rate

7.Maximize room revenues through proper yield management of PMS and third party channels.

8.Monitor distribution channels for hotel positioning, information accuracy and competitor positioning.

9.Initiates, implements and evaluates revenue tests and understands all e-channel booking processes and procedures.

10.Ensure hotel strategies conform to the brand philosophy – also ensure brand systems are used to manage inventory, demand and pricing appropriately

11.Conduct sales strategy analysis, understand market conditions and make suggestions as appropriate to increase market share for all properties.

12.Manage room inventories to maximize all hotels room revenue

13.Assists hotel with pricing and provides input on business evaluations recommendations based on demand and conditions.

14.Maintains accurate reservation system information, updates property information.

15.Effectively uses reservations system and demand forecasting reports

16.Oversees the inventory management systems to verify appropriateness of agreed upon selling strategies, pulling demand data and evaluating turndown and lost business for all hotels.

17.Coordinate hotel activity by working with property

18.Participate in weekly revenue meetings with hotel

19.Send monthly action plans to property

20.Ensure that sales strategies and rate restrictions are communicated,

implemented and modified as market and hotel conditions fluctuate.

21.Communicate with hotel and keep the General Manager fully informed of all problems or unusual matters of significance

22.Forecast room revenue on a rolling 3 month basis, forecasting 2 weeks of hotel occupancy on a weekly basis.

23.Load new rates when required.

GENERAL STAFF DUTIES

1.To adhere to all matters relating to hygiene, health & safety in accordance with provincial laws and company policy.

2.To be aware of the action taken in the event of an emergency (such as fire and bomb threat) in accordance with procedures laid down by company and hotel policy.

3.To be committed to providing exceptional customer service by exceeding customer expectations; utilizing safe and financially sound solutions.

4.To work and communicate in a professional and ethical manner with colleagues assisting where necessary to develop team spirit and to achieve standards of work and guest care as required by company policy.

5.To be committed to achievement of the company Mission Statement.

6.To achieve guest satisfaction by responding to and anticipating guests needs ensuring all comments and complaints are acted upon in accordance with hotel and company policy.

7.To take every opportunity to be a “sales person” by actively selling special promotions and facilities available within the property in order to contribute to overall profitability.

8.To assist with team member orientation and training within the department as required by hotel and company policy.

9.To maintain standards of punctuality, uniform presentation and personal hygiene.

10.To be aware of and comply with company and house rules.

11.To contribute to cost control through energy conservation and proper usage of storage of all materials/equipment as per departmental standards and manufacturers instructions.

12.To attend meetings as requested and to recognize the importance of contributing new ideas and initiative to the overall success of the operation.

13.To assist with cleaning duties in order to maintain a clean and well-ordered work area in line with hotel policy.

14.be aware of and adhere to the procedures as written in the Hotel Crisis Communication Plan to ensure that any inquiries from the media are only responded to by the appointed spokesperson in line with company policy.

15.contribute to the security of the building, company assets and guest/co-worker safety by reporting of suspicious persons and handling of keys/cash as appropriate to the position.

General:

1.ster a spirit of teamwork while ensuring the department provides superior customer service to hotel employees and guests alike.

2.intains safe working conditions by following safety rules and procedures and notifies management of problems where necessary.

3.sures hotel management is informed of all unusual problems or matters of significance.

4. all times projects a favorable image of the hotel to the public

5.rforms all duties and responsibilities in a timely and efficient manner in accordance with the corporate policies and procedures to achieve the overall objectives of this position.

6.her duties as required.

上班地址：天安国际大厦（加拿大酒店管理集团待招岗位）