Overview

Shanghai Disney Resort, the first Disney resort in Mainland China, is a place where friends and family can escape together to a whole new world of fantasy, imagination, creativity and adventure. The resort includes a park designed in the rich tradition of Disneyland theme parks around the world with the uniqueness and beauty of China, two themed hotels, a large retail, dining and entertainment venue and an array of recreation facilities.

The resort is located in Pudong, Shanghai.

Department Overview

The Shanghai Disney Resort Revenue Management & Analytics team drives SHDR Revenue & Business strategies collaboratively with other teams by developing business solutions based on advanced analytics. Our growing group of professionals includes such functions as Forecasting and Planning, Revenue Management and Pricing.

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Scope

This Senior Analyst is a critical contributor to the development of appropriate revenue management strategies and tactics in partnership with his/her counterparts in Sales, Marketing, CI, Operations, in order to maximize revenues and profitability. The primary areas include theme park, hotels & theatre, and other ad-hoc analysis.

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Primary Responsibilities

• Define revenue management strategies in order to ensure optimal profitability from Park, Hotels, Theatre by using dedicated software, developing models and collaborating with partners
• Identify gaps between actual and expected sales pace and proactively inform respective teams to ensure necessary measures are taken to mitigate any risk against Annual Operating Plan
• Provide insights to Operations in terms of sales pace and projected performance for Park, Hotels, Theatre
• Prepare reports on a daily, weekly and monthly basis to inform Executives of sales performance for Park, Hotels, Theatre
• Challenge the status quo by always questioning the past and improve tools and methodologies
• Present recommendation to Senior Leadership and influence the decisions with strong proven analysis and insights
• Build succession plan by developing effective processes, structure and tools
• Share best practices with other Walt Disney Parks and Resorts sites worldwide

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Required Qualifications

• Bachelor degree with minimum 3 years’ work experience in business related field, such as pricing, revenue management, forecasting, economics, business planning, statistics, business intelligence, or operations management
• Enthusiasm for the Theme Park and Entertainment industries
• Excellent quantitative and analytical skills with substantial hands-on experience in conducting sophisticated business analysis
• Demonstrated strong attention to detail and accuracy
• Problem-solving and critical thinking skills
• Strong sense of responsibility and the ability to meet deadlines, handle multiple priorities and perform job responsibilities accurately
• Work in a fast-paced, busy, and somewhat stressful environment
• Ability to work in a project team-oriented environment in a complex and diverse business unit of a multi-national company
• Possess good communication and presentation skills, both written and verbal, to communicate up and down the organizational structure to convey key elements in a concise and positive manner
• Demonstrated partnering, relationship-building, influencing
• Get along with fellow Team Members and work as a team
• Natural curiosity and desire to learn (including new tools)
• Strong computer skills (e.g. Microsoft Excel, Word, PowerPoint, Outlook), with knowledge of Property Management/Revenue Management software (e.g. Opera, Vision, IDeaS) and the ability to quickly learn and apply new skills and techniques

o Fluent in spoken and written Chinese and English

Optional Qualifications

o Direct experience in tourism and hospitality industries such as hotels, airlines, tourist attraction businesses, entertainment

o Knowledge of statistical computer software (e.g. SAS)

上班地址：川沙