Job functions:

• Act as a Subject Matter Expert (SME) in managing retail system especially on POS & CRM system across retail stores
• Providing L1 & L2 support for retail business
• Identify and analyse application request from various stakeholders. Key person to negotiate with external vendors on escalated issues.
• Collaborate closely with business counterparts in managing roll-out projects, training and providing user's support
• Work closely with external vendors on system enhancement and project management

Job requirements:

• Bachelor's degree holder
• At least 2 years working experience on application management
• Strong exposure on retail systems especially on POS & CRM system
• Good command in Cantonese, English and Mandarin

Interested individuals can press apply now and please send your CV in WORD format. Feel free to contact Shirley Lam at +852 3972 6563 for more information.

For a more comprehensive list of our vacancies, please visit: www.connectedgroup.com