Main Duties & Responsibilities

• Fully responsible for classroom training activities, including all Dolce& Gabbana internal training modules.

• Collaboration with HR for new staff orientation

• For each month, the coaching key topics will be shared by training manager after aligned with retail side. Using one-to-one approach or mini training to follow up all training activities and monitor the learning process. Walk through trainer checklist to check related operation standard and training tools.

• Responsible for e-learning project launching in respective stores.

• Support respective mentors in these stores.

• Track & analyze Retail Training Requirements & In-store training activities.

• Plan, Budget, & Coordinate Training Events (supported by Retail Campus).

• Support store employees in their quality of product knowledge. Follow up and make sure good progress.

• Support retail meeting.

• Work with Retail manager, Retail Campus and HR to adapt and roll-out global retail training concepts and projects.

• Work with Retail manager and the Retail Campus to develop & implement specific training contents.

• Follow-Up on Training (participant feedback and next steps).

• Support store & retail for event and special occasion.
  

Job Qualifications & Specifications

• University Degree or above

• At least 5 years relevant working experiences or previous experience in Luxury/fashion-related brand·

• Fluent in Mandarin and English and in both written and oral communication·
• Good PC skills and familiar with Word, Excel, PowerPoint, etc.
• Positive attitude and good energy
• Can work on all levels of organization.
• Must be able to have flexibility under scrutiny and open to constructive feedback.
  

上班地址：广州太古汇 Dolce&Gabbanna