Responsibilities:

• Oversee the day-to-day operations of the restaurant including roster, training, daily administration etc.
• Motivate and monitor the team to provide excellent service to our customers and to achieve company’s sales targets
• Provide coaching, feedback, and development to all front-of-house team members 
• Ensure that all dining staff are informed of the restaurant’s policies, procedures and are knowledgeable about daily specials and menu items
• Control usage of all operating equipment to ensure sufficiency and reports inventory, breakage or missing items and maintain in a good record
• Consistently monitor food & beverage and labour costs to remain within budgets and maximize the revenue
• Provide superior customer services, handle customer’s enquiries, feedback and complaint handling
• Manage the restaurant to exceed standards in food quality, safety, cleanliness and guest experience
• Provide periodical analysis and status reports for management review
• Consistently and continuously review operations and team performance to identify problems, concerns and opportunities for improvement
• Cooperate and work closely with media in order to maintain good relationship

Requirements:

• Good knowledge in F&B operation, cost control and promotion management
• Passion, determination and commitment for success in F&B industry
• Strong business sense and operational, administrative and social skills
• At least 4-5 years working experience in Food and Beverage industry, and at least 3 years in a managerial/supervisory role in Chinese / Fine dining restaurants with proven management skills and leadership
• Presentable, customer service-oriented, pleasant personality and good communications skills
• Excellent interpersonal skills, management skills and problem solving skills
• Self-organized and detail-oriented with strong sense of responsibility
• Fluent in spoken & written English and Cantonese
• Strong experience in training team members in operational roles, inclusive of serving, hosting, bartending, etc.
• Proficient in POS and computer knowledge

Benefits:

• Tips
• Duty Meals
• Medical Insurance
• Statutory Holidays
• 12 days Annual Leave
• 6-7 days Dayoff per month
• Excellent Working Environment
• Well Training and Career Prospects
• Discretionary Bonus
• Location: Tin Hau