Providing support to the Reservations department by accurately and efficiently receiving and processing guest reservations requests, whilst observing hotel policy and procedures for the property operations, and ensuring a timely response to all reservations enquiries.

Specific duties will include:

• Process and input FIT reservations following hotel reservations policy
• Ensure all reservations are accurately actioned within the same working day.
• Assist with the input of group reservations rooming list
• File processed reservations in the designated areas
• Take personal responsibility to ensure that all enquiries are addressed.
• Any other duties assigned by the manager 

• Previous experience working with Opera in Front Office or Reservations is desirable.
• You will need to be self-motivated, comfortable in working autonomously and managing your time effectively.
• You will have excellent written and verbal communication skills

We can only consider candidates with working rights in New Zealand.

Please make your visa status/working rights clear on your application.

By joining the team you will receive:

• Benefits including daily staff meals.
• Your Bienvenue card entitling you to discounted Hotel stays, food and beverage rates and Spa treatments.
• Opportunities for further development and worldwide career progression within Accor.